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Kain & Co.

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Hosted by David Kain, Kain & Co. focuses on efficiency and effectiveness in your dealership’s BDC and internet sales departments. David is President and Founder of Kain Automotive. Having been is automotive his entire life, it was only natural for him to move on to training and consulting others. Kain is seen as an industry authority in many regards.

Creating a Video Culture at Your Dealership

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 On this week's episode of Kain & Co., David Kain of Kain Automotive talks about how you can engage with your customers by using the power of video in your communications. VIDEO TRANSCRIPT: David Kain: Hello and welcome to Kain & Company here on CBT News....

Why Vehicle Price is Actually Your Friend

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On this week's episode of Kain & Co., David Kain explains how giving the customer an actual vehicle price instead of avoiding doing so can actually help in negotiations.   VIDEO TRANSCRIPTION: David Kain: Hello, I'm David Kain, president of Kain Automotive, and I'm here on Kain...

Using the Right Language When Speaking to the Customer

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Many headaches can be avoided in the dealership by using the right language with customers. On this week's episode of Kain & Co., David Kain talks about how salespeople and BDC agents should talk to both service and sales customers.   VIDEO TRANSCRIPTION: David Kain: Hello and...

Creating a Comfortable Environment for Your Customer

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On today's episode of Kain & Co., David Kain discusses selling the appointment and creating an environment that your customer will be comfortable in.   VIDEO TRANSCRIPTION: David Kain : Hello and welcome to Kain & Co. My name is David Kain. I'm the President of Kain...

The Power of Voicemail

voicemailvideo
 On this week's episode of Kain & Co., David Kain talks about the power of voicemail during the follow-up and how you can leverage it strategically in your communications. VIDEO TRANSCRIPT: David Kain: Hello, my name is David Kain, president of Kain Automotive, and welcome to...

Inspiring Your Customers Through Messaging

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On this week's episode of Kain & Co., David Kain talks about how messaging your customers and responding quickly can inspire them to engage with you.   VIDEO TRANSCRIPTION: David Kain: Hello, my name is David Kain, president of Kain Automotive. Welcome to Kain & Co. here...

Recruiting in the Modern Age of Automotive

recruitingvideo
On this week's episode of Kain & Co., David Kain of Kain Automotive talks about the words you use in your recruiting ads and which information potential salespeople are looking for when job searching.   VIDEO TRANSCRIPTION: David Kain: Hello, I'm David Kain here on Kain and...

Onboarding New Employees

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On this week's episode of Kain & Company, David Kain, President of Kain Automotive, talks about creating a substantial onboarding plan so that you can set the right tone for your new crew members and ensure that you are minimizing any potential for mistakes...

Implementing an Instant Connect Strategy in Your Dealership

instant connect strategyvideo
On this week's episode of Kain & Co., David Kain talks about implementing an instant connect strategy at your dealership, a technology that connects salespeople with customers the moment they show interest in a vehicle.

Advice for Buying or Selling a Dealership

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On this week's episode of Kain & Co., David Kain talks to Hal Feder of Murphy Business & Financial Services about what advice he has for buying and selling a dealership. The two go over the role a broker plays in the dealership selling...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...

How to Improve Your Dealership’s Website Productivity

On this week's episode of Kain & Co., David Kain, president of Kain Automotive, discusses how to make your dealership's website an easy-to-use and...

Altering the Language Being Used in Your Dealership

On this week's episode of Kain & Co., David Kain talks about the use of outdated language in the dealership and how customers may...
John Fitzpatrickvideo

John Fitzpatrick Provides a Weekly Marketing Update for Dealers

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back President and CEO of Force Marketing, John Fitzpatrick. In this segment,...
Bloombergvideo

Kevin Tynan, Bloomberg Senior Automotive Analyst, Shares His Industry Insight

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Kevin Tynan, Senior Automotive Analyst at Bloomberg Intelligence. In this segment, Kevin...
sales

What Dealers Can Do Where Sales Aren’t Permitted

At the end of March, the New York State Automobile Dealers Association (NYSADA) announced that dealers could once again sell, as long as they...
F&I

3 Unique Ways F&I Can Leverage the Online Delivery Process During COVID-19

Traditional dealers have struggled in the last few years with how to handle the online F&I process. Many have resisted it but now with...
KPAvideo

KPA Launches COVID-19 Resource Center for New Car Dealers

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Zach Pucillo, Mid-Atlantic District Team Supervisor at KPA. In this segment, Zach...
Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel