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Kain & Co.

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Hosted by David Kain, Kain & Co. focuses on efficiency and effectiveness in your dealership’s BDC and internet sales departments. David is President and Founder of Kain Automotive. Having been is automotive his entire life, it was only natural for him to move on to training and consulting others. Kain is seen as an industry authority in many regards.

Creating a Business Development Culture

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On this week's episode of Kain & Co., David Kain talks about why you should create a business development culture at all levels throughout the dealership.

How to Compensate Your Team

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On this week's episode of Kain & Company, David Kain talks about compensation plans and how to pay your team members fairly.

Management Accountability

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On this week's episode of Kain & Company, David Kain goes over the role of managers and how critical it is to be held accountable at the management level.

Self-Driven Mystery Shopping

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On this week's episode of Kain & Co., David goes over self-driven mystery shopping and how it can help you and your team stay up to date on what's currently going on in the industry so that your sales team can sell more cars.

Getting on Your Customer’s Wavelength

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On today's episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer by getting on the same wavelength they are on.

Management Engagement with Your Internet/BDC Team

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On today's episode of Kain & Company, David gives tips for sales managers on how they can work with and through their team in all areas from the floor to repeats/referrals.

The Digital Retailing Environment

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On today's episode of Kain & Co., David gives his take on some of the thing's he's been seeing in digital retailing.

Key Operational Metrics For Your Internet/BDC Operation

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On today's episode of Kain & Co., David goes over some key operational metrics for your internet or BDC operation.

Artificial Intelligence in Automotive Sales

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 David Kain goes over some ways that artificial intelligence can be implemented in on the dealership sales floor on this week's episode of Kain & Company. Click here for more stories centered around artificial intelligence in the auto industry.

The Activity Habit

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  On today's episode of Kain & Company, David Kain goes over what he calls the "Activity Habit," creating a sound foundation for your sales team to base their work upon every day.  

It’s Time to Amp Up Our Language

Old sales language doesn't work on today's hyper-informed customers like it used to. On today's episode of Kain & Co., David Kain talks about...

Customer Relationship Management

On this week's Kain & Company, David talks about customer relationship management and CRM culture.

Responding Within Five Minutes

Once a customer inquires about purchasing a vehicle, you have five minutes to respond. After this, you could be 10 times less likely to...
hiring process

Best Practices to Remember During the Hiring Process for Your Dealership

Few things remain unchanged as time passes. Whether they become outmoded or obsolete, there is little that hasn’t been touched by Father Time’s hands....
Lisa Copelandvideo

Lisa Copeland on Industry Trends, Dealer’s Pain Points, and Fiat Leaving the U.S. Market

On today’s show, we welcome back Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way. Lisa always has great insight...
technologies

Four Automated Technologies that can Make Life Easier at Your Dealership

Did you ever wish you could clone yourself or someone on your team? It would give you an extra set of hands, as well...
mom and pop

How Can Mom And Pop Dealerships Survive Big Tech?

Economists say that it’s too early to fully determine the impact larger companies have on small businesses. Some research proves that big tech companies...
Toyota

Envisioning the Future: Toyota Looking for New Leadership

Almost a decade ago in June of 2009, Akio Toyoda was elected to replace Toyota’s departing president, Katsuaki Watanabe. He took over the corporation...