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Kain & Co.


Hosted by David Kain, Kain & Co. focuses on efficiency and effectiveness in your dealership’s BDC and internet sales departments. David is President and Founder of Kain Automotive. Having been is automotive his entire life, it was only natural for him to move on to training and consulting others. Kain is seen as an industry authority in many regards.

The Digital Success Guide

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On this week's episode of Kain & Co., David Kain talks about one of the tools that he's been iterating at his clients' dealerships that can help you communicate better with potential customers, the Digital Success Guide.

The Digital Marketing Bullseye

digital marketingvideo
On this week's episode of Kain & Company, David Kain discusses the "Digital Marketing Bullseye," outlining the must-do's, should-do's, and could-do's of digital marketing.  

Live Chat vs. Digital Chat

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On today's episode of Kain & Company, David Kain discusses the differences between communicating through digital chat and communicating in person through live chat.

How to Compensate Your Team

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On this week's episode of Kain & Company, David talks about compensation plans and how to pay your team members fairly.

What Sets Your BDC Apart From the Competition?

 On this week's episode of Kain & Co., David Kain talks to Emily Lindau of Johnson Motors & Ford in Wisconsin about what their BDC does that sets them apart from the competition and what millennials want from their employer.

Customer Relationship Management

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On this week's Kain & Company, David talks about customer relationship management and CRM culture.

Key Operational Metrics For Your Internet/BDC Operation

On today's episode of Kain & Co., David goes over some key operational metrics for your internet or BDC operation.

Simplifying the Car Buying Process for Your Customers

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  On this week's episode of Kain & Co., David Kain invites James Tom, Senior Vice President for Hearst Auto, to discuss how Hearst Auto and Car and Driver can help simplify the car buying process at your dealership.

Using Technology to Connect with More Customers

  On this week's episode of Kain & Co., David Kain invites Shaun Kniffin, Marketing Director for Germain Motor Company, to talk about how they are using technology to connect with more customers.

Management Engagement with Your Internet/BDC Team

On today's episode of Kain & Company, David gives tips for sales managers on how they can work with and through their team in all areas from the floor to repeats/referrals.

Goals, Health, Wellness, and Achievement (Part 2)

  In part two of his three-part series on goals, health, wellness, and peak performance in the new year, Cory Mosley invites Delatorro McNeal, CEO...

Goals, Health, Wellness, and Achievement (Part 1)

  In part 1 of a new Progressive Retail series, Cory Mosley invites speaker and author Dr. Willie Jolley to discuss goals, health, wellness, and achievement.  

5 Things That Inhibit Engagement With Your Customers

On this week's edition of Progressive Retail, Cory Mosley focuses on engagement and talks about some things that may inhibit your engagement with your...

Why you want customers to tell you NO in the Service Drive

Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...
market share

Dealers Growing Market Share: What Really Separates Them from the Rest?

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...

How to Build a Successful Service BDC Model and Increase Sales – Sarah Vantine,...

With almost all car shopping done in the virtual space, dealers are seeing an increased value in their BDC. With this success, it looks...

The Best Practices for Pay Raises and Labor Rate Increases

In a job market where employees have more power than employers, it’s vital for your dealership to have a competitive edge when it comes...

The Importance of Showing Customers All The New Car Features

Though it might be one of the most poorly performed and neglected parts of the vehicle sales process, performing a good vehicle walk-around is...