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Kain & Co.


Hosted by David Kain, Kain & Co. focuses on efficiency and effectiveness in your dealership’s BDC and internet sales departments. David is President and Founder of Kain Automotive. Having been is automotive his entire life, it was only natural for him to move on to training and consulting others. Kain is seen as an industry authority in many regards.

How to Prepare for First Email Engagement

email engagementvideo
When you email customers, it's important to grab their attention right away. This could be the difference between selling a car and losing a potential buyer to the competition. On this week's episode of Kain and Company, David gives a few examples of things...

Building Transparency with the Customer

On this week's Kain & Co., David goes over some phrases to use in your sales pitch that improve your transparency and allow the customer to better relate to you.

Getting on Your Customer’s Wavelength

On today's episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer by getting on the same wavelength they are on.

Technology, Transparency, and the A-Z Sales Process

On this week's episode of Kain & Co., David invites Glen Tuscan of Dealer Commitment Service, Inc. to talk about trust and transparency, technology, and the A-Z selling process.

Artificial Intelligence in Automotive Sales

artificial intelligencevideo
David Kain goes over some ways that artificial intelligence can be implemented in on the dealership sales floor on this week's episode of Kain & Company.   Click here for more stories centered around artificial intelligence in the auto industry.

Opening the Call: What to say to make a good first impression

opening callsvideo
"The better you are prepared before reaching out to your customer, the better the conversation will be." Opening the call is much like your first impression or the subject line of an email; you must give the customer a reason to buy in. David offers...

The Digital Retailing Environment

digital retailingvideo
On today's episode of Kain & Co., David gives his take on some of the thing's he's been seeing in digital retailing.

The Activity Habit

activity habitvideo
  On today's episode of Kain & Company, David Kain goes over what he calls the "Activity Habit," creating a sound foundation for your sales team to base their work upon every day.  

The Digital Success Guide

digital successvideo
On this week's episode of Kain & Co., David Kain talks about one of the tools that he's been iterating at his clients' dealerships that can help you communicate better with potential customers, the Digital Success Guide.

The Digital Marketing Bullseye

digital marketingvideo
On this week's episode of Kain & Company, David Kain discusses the "Digital Marketing Bullseye," outlining the must-do's, should-do's, and could-do's of digital marketing.  

Co-Navigating With Your Customers

On this week's episode of Kain & Company, David talks about how co-navigating can help build trust and clarity with your customers.

Should I Email or Call First?

On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: "How important is response time?" "Should I email...

Self-Driven Mystery Shopping

On this week's episode of Kain & Co., David goes over self-driven mystery shopping and how it can help you and your team stay...

GM to Move Forward with Transformation Plans

This past month, GM rocked the automotive industry when the company announced wide-scale changes, including layoffs that would “reduce salaried and salaried contract staff...
car accessories

Some of the Coolest Car Accessories of 2018

We all love a cool accessory for our car, right? This year, we saw some of the most sophisticated accessories yet. Here are a...
pay structure

Should You Shake Up Your Employee Pay Structure for 2019?

A new year is just around the corner, and with it comes the opportunity to make goals and set objectives for the coming year....
Art Sobczakvideo

Sales Call 101: How to Sell Successfully Over the Phone – Art Sobczak, Business...

Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership's sales department. Our guest today...
credit life

Credit Life & Accident Insurance – Still Worth Selling? Yes.

Back in the good ol’ days of F&I (we’re talking 70’s and 80’s specifically here), one of the more profitable and popular products a...