Interview with Conference Speaker David Kain

Joe Gumm sat down with David Kain, Expert Automotive Trainer to chat about his breakout session at the 2017 CBT Automotive Conference.

David will host a DealerTalks Session titled: Create a Business Development Dealership & Watch Your Business Grow.

Joe asked David the following Questions. Watch the video to find out how he responded.

– What is the number 1 reason for lost sales at a dealership?
– How important is commitment to customer service in the success of a dealership ? where does it start?
– When dealers are looking to implement new training, do you recommend on site training or virtual training?
– Should dealers focus on increased sales numbers alone when measuring overall success?
– Is there a missed opportunity that you see with dealerships’ workforce not reaching their full potential ?
– Do you have advice on how to prepare dealership personnel for an influx in younger purchase behavior?

Find out more about David Kain on his Conference profile page.