How to Implement a Managed Floor
Delivery Prospecting Form
On this week's episode of the Tom Stuker Show, Tom goes over the delivery prospecting form and discusses the importance of using this technique...
How to Move the Customer From Their Keyboard to Your Showroom
On this week's episode of the Tom Stuker Show, Tom talks about internet leads, online traffic management, and effective BDCs with his new series,...
Phone Ups and Internet Leads
On this week's episode of the Tom Stuker Show, Tom goes over phone ups and internet leads and why handling leads is a privilege,...
Why you want customers to tell you NO in the Service Drive
Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...
Dealers Growing Market Share: What Really Separates Them from the Rest?
With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...
How to Build a Successful Service BDC Model and Increase Sales – Sarah Vantine,...
With almost all car shopping done in the virtual space, dealers are seeing an increased value in their BDC. With this success, it looks...
Shep Hyken: Creating a More Convenient Customer Experience | Steve Stauning: Treat Every Up...
CBT News Week In Review for Friday, October 12th, 2018: New Challenges For Today's F&I Manager and How to Win Against Them - Shay Foley
On...
The Best Practices for Pay Raises and Labor Rate Increases
In a job market where employees have more power than employers, it’s vital for your dealership to have a competitive edge when it comes...
