8 Steps to a More Profitable Service Department in 2018
With 2017 coming to a close, the focus is on starting the new year with a bang. Overall, the service industry doesn’t worry about ebbs and flows like the sales...
TSLA403.580-6.41%
GM72.590-0.51%
F13.2050.175%
RIVN12.890-0.46%
CYD50.5800.14%
HMC25.4200.21%
TM186.480-0.89%
CVNA63.505-2.515%
PAG159.660-0.09%
LAD259.770-5.12%
AN180.545-1.395%
GPI313.170-4.00999%
ABG180.4304.15%
SAH74.8200.76%
TSLA403.580-6.41%
GM72.590-0.51%
F13.2050.175%
RIVN12.890-0.46%
CYD50.5800.14%
HMC25.4200.21%
TM186.480-0.89%
CVNA63.505-2.515%
PAG159.660-0.09%
LAD259.770-5.12%
AN180.545-1.395%
GPI313.170-4.00999%
ABG180.4304.15%
SAH74.8200.76%
TSLA403.580-6.41%
GM72.590-0.51%
F13.2050.175%
RIVN12.890-0.46%
CYD50.5800.14%
HMC25.4200.21%
TM186.480-0.89%
CVNA63.505-2.515%
PAG159.660-0.09%
LAD259.770-5.12%
AN180.545-1.395%
GPI313.170-4.00999%
ABG180.4304.15%
SAH74.8200.76%
Headlines
The Importance of Customer Recognition in Making the Sale
The trendy term in the automotive industry for the past five years has been big data. It’s everywhere -- from car wifi to oil change alerts to sensors determining speeding.
Fast...
The Personalized Customer Buying Experience in 2018
Joe Gumm speaks with David Kain the Host of Kain & Co. about the personalized customer experience and changes to come in 2018 in one-to-one customer engagement in the auto...
4 Tips to Sell Service Contracts After Delivery
“I don’t want an extended warranty. I don’t need it on a new car…it already comes with a warranty.”
Many F&I managers will say that their #1 biggest frustration is getting...
Should Your Dealership Prepare to Accept Bitcoin in 2018
Currency has rapidly evolved over the years. From coins to cash, and then cash to plastic consumers have a variety of ways they can pay. Now, consumers finally have access...
Lotlinx Integrates with CarNow For Chat-Friendly, Conversion-Optimized VDPs
CHICAGO -- LotLinx, the industry’s #1 Automotive AI, yesterday announced a new integration to strengthen its powerful CX-AMP Vehicle Display Page offering, a vital tool for dealers to convert highly...
Jonathan Smoke: Dealer Sentiment Index Shows Dealers Positive about Fourth Quarter
Joe Gumm sits down with Cox Auto Chief Economist Jonathan Smoke to discuss the fourth-quarter 2017 Cox Automotive Dealer Sentiment Index. This is a new product from Cox Automotive, who...
How to Become a Digital Retailer In 2018
From research to purchasing decisions, consumers are becoming more interested in doing the whole process on their own. They prefer things to be entirely self-serviced with limited human interactions. For...
How to Be a 100 Percent Intelligent Dealership
We have been hearing a lot lately about the use of Artificial Intelligence (AI) when it comes to engaging with Automotive Sales Customers. I would like to weigh in on...
Why AIADA’s Chairman is Optimistic about Auto Dealerships
As chairman of the American International Automobile Dealers Association (AIADA), Paul Ritchie has access to lots of data about the future of the car business. But that’s not why he’s...
