TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%

Fixed-Ops

Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo, Automotive Management Resources

- March 4, 2020
 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians...
Clutch

The Keys to Running a Profitable Subscription Business – Vince Zappa, Clutch Technologies

- March 4, 2020
Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in Las Vegas, Nevada. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Vince Zappa, president of Clutch Technologies. Thanks so much for...
work week

Pros and Cons of a 4-Day Work Week for Service Technicians

- March 2, 2020
In 1930, during the Great Depression, economist John Maynard Keynes predicted that a 15-hour workweek would become a reality “within 100 years.” At the time of his prediction, the industrial...
reconditioning

6 Tips to Make the Reconditioning Process Easier and More Efficient

- February 26, 2020
One of the fastest ways to increase used vehicle sales and profits is to streamline the reconditioning process. Buying great inventory at a great price is only half the battle....
Xtime

How Xtime is Working to Increase Customer Loyalty in the Service Department – David Foutz, Cox Automotive

- February 26, 2020
Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with David Foutz, Vice President of Sales at Xtime, Dealertrack DMS and...
service contract

Increase Service Retention with These Innovative Service Contract Features

- February 25, 2020
Service contracts have been around for a long time. They provide additional profit opportunities at the time of sale, and theoretically provide more service opportunities after the sale. The problem...
Jim Roche

The Keys to Sustaining Profitability in Your Fixed-Ops Department – Jim Roche, Cox Automotive

- February 25, 2020
Vice President for Cox Automotive, Jim Roche joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss the new chapter of his book Fast Break, the...
used-car

How Dealers Can Best Take Advantage of the Potential in the Used-Car Market – Patrick Janes, vAuto

- February 24, 2020
At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Patrick Janes, Director for used-car solutions at vAuto. VIDEO TRANSCRIPT: Jim Fitzpatrick: Dealers are looking for used-car solutions, aren't...
ReconVelocity

What Makes ReconVelocity Unique From Its Competitors – Hugh Hathcock, Owner

- February 20, 2020
ReconVelocity Founder and Owner, Hugh Hathcock joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss their recent partnership with Sonic Automotive and the importance...
training

Ford and Bosch Utilizing VR in Mach-E Training

- February 19, 2020
Ford Motor Company and tech supplier Bosch have partnered to create a virtual reality training program for the Mustang Mach-E. This new program will allow technicians to learn how to...

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