In the past, all someone needed was a set of wrenches and a little aptitude to become a mechanic. With zero formal education, backyard tinkerers were able to turn their...
Winter is coming. It may have already started to hit in some parts of the country. Where I come from, we often joke (at the first sight of snow) about...
On today's show, we pleased to welcome back Hugh Hathcock, owner of ReconVelocity and one of his most successful clients, Chris Slaydon of Vernon Auto Group.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Hi everyone....
In any arena, business or sport, top performers are identified through constant, ongoing performance evaluations. If you can’t evaluate their performance, then how can you identify their status as a...
With used cars expected to play a big part in the 2020 auto market, a modern approach to vehicle reconditioning can shave off days worth of holding costs and get...
As 2019 winds to a close, it is important to recognize trends that are occurring in the world of Fixed-Ops. 2019 has brought many changes and evolutions in the automotive...
The challenge for service managers isn’t just finding warm bodies, it’s finding qualified and skilled technicians who are willing to step into open positions. However, some auto industry players are...
Recalls are never good news for customers. At best, it means the added inconvenience of scheduling an appointment, waiting for the repair, and/or leaving their vehicle with the dealership. At...
The automotive industry’s well-documented technician shortage is a serious concern. For the 76,000 technician positions that are vacated annually, whether technicians changing industries or to retire, only 39,000 new techs...