Is Factory Maintenance Effecting Hours Per RO?
With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance requirements that would help reduce costs...
TSLA332.0001.12%
GM88.3300.37%
F13.870-0.13%
RIVN16.320-0.07%
CYD46.5000.35%
HMC31.575-0.145%
TM189.5900.81%
CVNA72.200-1.96%
PAG216.4950.225%
LAD377.070-2.76999%
AN209.5201.43%
GPI266.0200.9%
ABG211.3000.54%
SAH81.6501.675%
TSLA332.0001.12%
GM88.3300.37%
F13.870-0.13%
RIVN16.320-0.07%
CYD46.5000.35%
HMC31.575-0.145%
TM189.5900.81%
CVNA72.200-1.96%
PAG216.4950.225%
LAD377.070-2.76999%
AN209.5201.43%
GPI266.0200.9%
ABG211.3000.54%
SAH81.6501.675%
TSLA332.0001.12%
GM88.3300.37%
F13.870-0.13%
RIVN16.320-0.07%
CYD46.5000.35%
HMC31.575-0.145%
TM189.5900.81%
CVNA72.200-1.96%
PAG216.4950.225%
LAD377.070-2.76999%
AN209.5201.43%
GPI266.0200.9%
ABG211.3000.54%
SAH81.6501.675%
Fixed-Ops
Service Department Analysis Paralysis: How to Make a Decision and Move Forward
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and energy simply compiling accurate and relative...
15 Ways to Improve Communication in the Service Drive
Effective communication. This article is a “how to” on the ways we can more efficiently communicate with our customers and our colleagues.
We need to take a closer look at...
Five Tips for a Successful Express Service Lane
Has your dealership implemented an express service lane yet? I say 'yet' because more than half of dealerships have experimented with, or are currently operating, express service lanes. And many...
Attracting Auto Technicians in a Highly Competitive Market – Don Reed, DealerPRO Training
On today’s show, we’re pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation’s top fixed-ops training platforms for dealers.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Hi everyone. I'm Jim...
Retain Service Customers with Every R.O.
We probably all agree that the goal of the dealership service department should be to: A) generate profit, and B) deliver an experience that keeps customers returning.
What we probably won’t...
ReconVelocity Brings Accountability Back to Vehicle Reconditioning at Beaver Toyota
On today's show, Hugh Hathcock, owner of ReconVelocity, joins us in the studio once again. This time, he is accompanied by Patrick Abad, General Manager of Beaver Toyota, right here...
Comfort with Fundamentals Makes Decisions on Service Equipment Purchase or Replacement Easier
“It might be time to think about adding to or replacing some of your service equipment. That means being comfortable with the fundamental questions of where to start and how...
The Benefits of Digital Marketing for Your Fixed-Ops Department – Andy MacLeay, Dealer.com
On today’s show, we’re pleased to welcome back Andy MacLeay, Director of Digital Marketing for Dealer.com.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Hi everyone. Jim Fitzpatrick with CBT News. Thanks so much for joining...
Why Dealers Need to Be More Transparent with Data, Communication, and Pricing
Buyers have long been suspicious of auto dealers. Historically, there has been a lot of distrust here, as the perception is that prices can vary widely from dealer to dealer,...
