TSLA427.7609.91%
GM78.9801.77%
F14.7851.115%
RIVN14.2450.095%
CYD57.4901.83%
HMC26.5650.305%
TM189.7900.13%
CVNA67.3102.92%
PAG164.3002.57%
LAD275.7201.19%
AN189.5503.12%
GPI324.5204.41%
ABG186.8401.46%
SAH77.2801.38%
TSLA427.7609.91%
GM78.9801.77%
F14.7851.115%
RIVN14.2450.095%
CYD57.4901.83%
HMC26.5650.305%
TM189.7900.13%
CVNA67.3102.92%
PAG164.3002.57%
LAD275.7201.19%
AN189.5503.12%
GPI324.5204.41%
ABG186.8401.46%
SAH77.2801.38%
TSLA427.7609.91%
GM78.9801.77%
F14.7851.115%
RIVN14.2450.095%
CYD57.4901.83%
HMC26.5650.305%
TM189.7900.13%
CVNA67.3102.92%
PAG164.3002.57%
LAD275.7201.19%
AN189.5503.12%
GPI324.5204.41%
ABG186.8401.46%
SAH77.2801.38%

Fixed-Ops

Try Performing A Basic Service Inspection Immediately, Then Prioritizing Work Your Customer Needs

- September 9, 2019
Every customer who pulls into your service department deserves to know the overall condition of their vehicle, each time he or she visits. As a matter of safety, a check...
Lee Harkins

Usher in the Next Generation of Service Technicians with These Proven Strategies – Lee Harkins, M5 Management Services

- September 5, 2019
According to NADA, the auto retail industry needs to fill and replace 76,000 technician jobs each year in order to offset the pace of industry growth. And with baby-boomers beginning...
service department

Five Critical Marketing Tactics to Get More Customers Visiting Your Service Department

- September 4, 2019
By 2020, the collective money that consumers will spend on aftermarket parts and services is expected to grow to $722.8 billion. One primary reason for this large number is that...
technician

How BMW and Manheim Are Working to Alleviate Technician Shortage

- August 22, 2019
Back in June, Michele Boyarsky of The Engine Block reported that there is a growing shortage of auto technicians that is “alarming and worth your attention.” According to the National...
Hugh Hathcock

Hugh Hathcock and Kalah McCoy Discuss Making The Recon Process More Efficient For Dealers

- August 20, 2019
 Hugh Hathcock, CEO, and Founder of Recon Velocity returns to CBT News with Kalah McCoy, Executive Vice President at Recon Velocity. Hugh tells about the selling of his previous company ELEAD...
Hugh Hathcock

Hugh Hathcock Makes Bold Move in Auto Retail with the Launch of ReconVelocity

- August 13, 2019
   After selling his wildly popular CRM and BDC software solutions company eLead1One to CDK Global for over $500 million dollars last year, automotive retail veteran Hugh Hathcock knew he wasn’t...
detail bay

How to Turn your Detail Bay into an Alternative Revenue Stream

- August 8, 2019
Dealerships pay a lot of attention to sales, service and parts, but where does the detail department fit in? Does it belong to sales? Does it belong to service? This...

Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO Strategy

- July 30, 2019
 Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thanks so much, John, for joining us. John Fairchild: Yes, sir! Jim Fitzpatrick: Yeah. You had an article...
service centers

Three Ways Automotive Service Centers Can Improve their Trustworthiness

- July 26, 2019
Automotive service centers often get a bad rap for being dishonest or overcharging. This type of misconception about a business can be detrimental. Often, the reasons behind these ways of...
service centers

How Service Centers Can Prepare for Electric Vehicles

- July 23, 2019
Automotive service centers have to stay on the cutting edge of automotive technology. An advancement the industry has been keeping an eye on in recent years is a trend toward...

CBT News
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