The Power of 4DX in the Service Department!
Working with Service Departments has allowed me to be exposed to many different strategies, techniques, processes as well as the latest technologies, software and tools, all with the same basic...
TSLA427.1609.31%
GM79.0201.81%
F14.8551.185%
RIVN14.2350.085%
CYD57.0851.425%
HMC26.5800.32%
TM189.8500.19%
CVNA67.2302.84%
PAG165.0103.28%
LAD276.1101.58%
AN190.0953.665%
GPI324.5204.41%
ABG186.7401.36%
SAH77.2201.32%
TSLA427.1609.31%
GM79.0201.81%
F14.8551.185%
RIVN14.2350.085%
CYD57.0851.425%
HMC26.5800.32%
TM189.8500.19%
CVNA67.2302.84%
PAG165.0103.28%
LAD276.1101.58%
AN190.0953.665%
GPI324.5204.41%
ABG186.7401.36%
SAH77.2201.32%
TSLA427.1609.31%
GM79.0201.81%
F14.8551.185%
RIVN14.2350.085%
CYD57.0851.425%
HMC26.5800.32%
TM189.8500.19%
CVNA67.2302.84%
PAG165.0103.28%
LAD276.1101.58%
AN190.0953.665%
GPI324.5204.41%
ABG186.7401.36%
SAH77.2201.32%
Fixed-Ops
Why Are Service Departments Still Not Texting?
Technology has become so advanced. Most technology is designed to improve communication and make us more efficient, but technology is really just a means to an end. In the end,...
Building A Vibrant Service Department
Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt by the advisors who work the...
Dealing with the Technician Drought
There is a “Technician Drought” that has been plaguing the car industry for decades, pretty severely for the past 5 years or so. Finding and keeping excellent quality techs has...
The Power of Strong Fixed-Ops Business Footings and Foundations
In today’s highly competitive service retail business market, every service type business is a commodity that can most likely be found in a similar form usually at a better price....
The Knowledge, Attitude, Skills & Habits of A Professional Service Advisor
It’s important for them to always be on top of their game. Here are some K.A.S.H. (Knowledge, Attitude, Skills & Habitual) tips on how to turn a good service consultant...
Best of 2019: How Sellers Auto Group Increased Sales With the Help of a Facilitator – Sam Slaughter, Owner
Every dealer is always looking for new and innovative strategies to increase their sales. And while there are many ways to do it, our next guest has taken a slightly...
Is Factory Maintenance Effecting Hours Per RO?
With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance requirements that would help reduce costs...
Service Department Analysis Paralysis: How to Make a Decision and Move Forward
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and energy simply compiling accurate and relative...
15 Ways to Improve Communication in the Service Drive
Effective communication. This article is a “how to” on the ways we can more efficiently communicate with our customers and our colleagues.
We need to take a closer look at...
