Today on CBTNews.com – Thursday, September 6th, 2018:
The Importance of Investing in Your Salespeople – David Lewis
CBT Automotive host Jim Fitzpatrick welcomes back to the network David Lewis, Trainer and CEO of David Lewis & Associates. In this segment Jim and David discuss how the habits of the modern-day car shopper has changed and the importance of training for your employees. Watch Now
Defied Expectations, Rising Prices, and High Consumer Confidence Define August
There has been much speculation about how the rest of 2018 would shape up when it came to auto sales. Many signs have pointed to the last half of 2018 being a rough one. However, the months leading up to the end of the year have painted a different story. Car sales have seen gains since the middle of 2018 when compared to last year. Automakers and corresponding dealerships have continued to defy expectations, and it looks as if August is no different. Read More
Tips for New Managers: Earn Respect From the Start
One of the most challenging aspects of managing a business is earning employee respect. No matter if you’re new to the dealership or have worked alongside the rest of the team for years before being promoted, inevitably there will be some testing when you begin. If your staff doesn’t feel you’re worthy of their respect, you’re pretty much sunk from the get-go. So how do you start off on the right foot? Here are four strategies for gaining respect right from the start. Read More
