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T.O.

The POWER of the T.O.

New and used car sales departments everywhere live and die by the “T.O.” A “T.O.” or “Turn Over” is a strategy employed in sales...
F&Ivideo

F&I: Refining Your Best Practices, Menu Selling, and Current Trends – Becky Chernek, F&I...

Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales...
leasing

Vehicle Leasing: Then and Now

Though it started promising, the end of the new millennium's first decade was a recession that the nation is only beginning to claw out...
David Longvideo

The Future of Vehicle Shopping at the Push of a Button – David Long,...

From the risk of U.S. imposed tariffs, to a shortage of service technicians, the retail auto industry is confronting several obstacles. However, May sales...
conflict

Four Conflict Scenarios You Will Encounter at Your Dealership And How to Deal with...

Conflict is inevitable. Every individual that works in —and outside of—your dealership has thoughts and opinions that were shaped by their life experience. Since...

Utilizing Modern Technology in Auto Retail

On this week's episode of Straight Talk, David Lewis talks about why you should take advantage of modern technology and utilize services such as...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...

Become Your Own “One-A-Day Vitamin”

 Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...

The Give-Get Negotiating Technique

On this week's episode of On the Mark, Mark Tewart talks about one of his favorite negotiating techniques, the "give-get" principle.