Today on CBTNews.com – Monday, December 9th, 2019:
What November Sales Numbers Indicate for the Close of 2019
Here to give us an overview of this November’s numbers and what we can expect from Q4 and beyond is Charlie Chesbrough, senior economist and senior director of industry insights at Cox Automotive. Watch Now
The True Cost of Education For Your Team
In every dealership or business, mine included, leaders analyze and wonder how an investment in ongoing education for employees impacts our bottom line. We debate internally with our top staff on if what we will spend up front can be tracked to a true ROI in expected improvement to our performance. Read More
Becoming a Master Communicator
Your dealership puts a large amount of effort in helping to ensure your teams can communicate with each other and with your customers so you can increase your conversions. The mistake that is often made here is that too many people believe that practicing speaking and negotiating skills will automatically make them a better converter. From a leadership perspective, the same thing applies. Leaders often work on their presentation and motivation skills, but they tie them directly to the outcome they are trying to achieve. Read More
