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authenticity

How to Bring Authenticity to Automotive Retail Selling

We live in a world where it is extremely hard to pretend to be something you’re not. Social media and constant digital interconnectivity have...
service

Building A Vibrant Service Department

Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt...
Medal of Freedom

President Trump Announces That Roger Penske Will Receive the Presidential Medal of Freedom

President Donald Trump announced Thursday his plans to award the Presidential Medal of Freedom to automotive mogul and motor sports king Roger Penske. "We're going...
body language

Improve Your Sales Strategy by Avoiding These 3 Body Language Barriers

It’s essential to have a strong pitch. But even before you say a word, you’re already sending signals that can make or break a...
F&Ivideo

F&I: Refining Your Best Practices, Menu Selling, and Current Trends – Becky Chernek, F&I...

Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales...

What a Healthy Relationship Between Sales and F&I Can Do for...

On this week's episode of F&I Today, Becky Chernek talks to Frank Crinite of Piazza Honda of Springfield about his relationship with the F&I...

Utilizing Modern Technology in Auto Retail

On this week's episode of Straight Talk, David Lewis talks about why you should take advantage of modern technology and utilize services such as...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...

Become Your Own “One-A-Day Vitamin”

 Become your own "One-A-Day Vitamin" by finding the things that move you forward every day on this week's Saturday Morning Sales Meeting with Mark...