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What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo | How BMW and Manheim Are Working to Alleviate Technician Shortage | Five Tips for Handling Internal Staff Transitions Within Your Dealership

Today on CBT News.com – Thursday, August 22nd, 2019:

newscastWhat It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo, Automotive Management Resources
On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians and what it takes to find them, train them, and retain them. Watch Now

newscastHow BMW and Manheim Are Working to Alleviate Technician Shortage
the shortage of auto technicians can be a huge problem for service centers and dealerships, but consumers are also affected. Despite the urgent need for more technicians, there is hope through programs like Manheim’s and BMW’s; however, finding ways to fund and promote these programs is crucial, as they have the potential to encourage individuals to choose the auto technician career path. Read More

newscastFive Tips for Handling Internal Staff Transitions Within Your Dealership
In an ideal world, today’s entry-level employees would always become tomorrow’s senior leaders at your dealership. Ultimately, many factors impact whether an employee makes a lateral or vertical transition within a company. The level of experience, your evolving staffing needs, and their ability to stay with the company for the long haul are all critical elements. Read More

CBT News
CBT News
CBT Automotive Network is a multimedia broadcast platform serving automotive professionals. With interviews featuring the biggest names in the industry, daily newscasts following top stories, up-to-date market data, and exclusive articles covering the latest industry trends, CBT is the leading voice of the retail automotive industry.

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