Tag: Automotive Domain Results
5 Strategies to Raise the Standards of Your Fixed-Ops Department...
On today’s show, we welcome back  Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment, Michael and Jim talk about improving customer service in fixed-ops and the dealership as a whole. Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic […]
CBT News Week in Review: March 13, 2020
CBT News Week In Review for Friday, March 13th, 2020:
Applying Your Core BDC Strategies to the Entire Dealership - David Kain, Kain Automotive
In an...
CBT Automotive Newscast for March 11, 2020
Today on CBTNews.com - Wednesday, March 11th, 2020:
8 Habits That Every Service Manager Should Adopt in Order to Be Successful - Michael Roppo
Setting and...
How to Maximize the Service Appointment Process and Retain More...
On this week’s episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how managers can use the service appointment process to sell convenience to the customer.
7 Customer Contact Selling Points
On this week’s episode of the Weekly Tune-Up, Jim Fitzpatrick sits down with guest host Michael Roppo, President of Automotive Domain Results, to go over his seven fixed-ops customer contact selling points in detail.
What It Takes To Find, Train, and Retain Great Service Technicians...
Today on CBT News.com - Thursday, August 22nd, 2019:
What It Takes To Find, Train, and Retain Great Service Technicians - Michael Roppo, Automotive Management...
