On this week's episode of Kain & Co., David Kain invites Todd Smith, 360 Converge, to discuss earning back customer trust, getting rid of reputational issues, and how 360 Converge...
On today's show:
Is tech so confusing, customers are getting turned off by vehicles that have it? We’ll tell you what J.D Power found out.
With 2015 in our rear...
On today's show:
Todd Smith, former Dealer Principal and now CEO of ActivEngage explains if the live chat process you’re using hurts your team more than helps
Is the culture and...