Inside Automotive
How Northwood University leaders continuously enrich the lives of students
Thanks for tuning in for another episode of Inside Automotive, exclusively on CBT News. On today’s show, we’re joined in the studio by Automotive Aftermarket and Management Chair for Northwood University Elgie Bright, and Senior Director of Strategic Planning for vAuto, Patrick Janes Watch the full segment here
Top stories
On May 22, Ford presented its case to Wall Street at an investor event by outlining its plan to build millions of EVs while expanding its traditional operations. Ford’s CEO, Jim Farley, started the day by discussing the company’s growth plans for its gas-powered fleet and electric business units. Read More
According to the Kelley Blue Book Brand Watch study for the first quarter of 2023, hybrid vehicles continue to be more popular among vehicle shoppers despite the significant attention paid to EVs and new tax advantages. The quarterly Brand Watch reports for non-luxury and luxury companies also evaluate the purchase of fully electric, hybrid, and alternative fuel vehicles. Read More
A Michigan dealership has adopted a payment system making electric vehicle charging more expensive for local drivers. Initially, Williams Hyundai of Lansing, Michigan, charged customers $1 per minute to use its EV charging stations in addition to the cost of electricity. The level three units operated by the dealership have an average charge time of 15 to 30 minutes, meaning the fee to power a depleted battery could have been comparable to filling an empty gas tank. Read More
A judge has denied a shareholder-led lawsuit targeting Tesla CEO Elon Musk over his handling of last year’s Twitter buyout. The class-action suit alleged that Musk had acted unfairly towards investors on multiple occasions throughout the entrepreneur’s purchase of the social media site, namely by waiting to inform the public of his 9.2% stake in Twitter until after the buyout was announced. Read More
For Dealers
Agile mindset: Automotive leadership during disruptive times
The car dealership business demands flexibility of thought and action. We’ll use agility to describe the ability to see a potential problem as an opportunity instead of a threat. Let’s about some of the ways that agility can help automotive managers and owners overcome how they see potential changes instead of panicking, and see problems as a moment to build and grow their dealership. Read More
Mastering customer retention: How to personalize connections at your dealership
Your sales team is knocking it out of the park! Customers are coming in, and the sales team is meeting them where they are and offering excellent customer service. Their work is causing customers to respond and make a purchase. This is what it’s all about, right? Well, the initial sale is just the beginning of your relationship with each customer. Read More
