Wednesday, November 25, 2020
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Is Your Dealership Charging for Service Pickup and Delivery?

Retail automotive trends are constantly shifting so it’s important to stay up-to-date with the latest information and data so you don’t miss out on any opportunities. Joining us with the latest Cox Automotive COVID-19 Impact Study is David Foutz, Vice President of Sales at Xtime. We’re discussing the study’s data and its implications on dealership […]
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Volvo Car USA Encouraging Tech Careers with Free Tools

Technicians have been a rare commodity for years, spurring companies like Manheim to begin developing apprentice technicians in new and creative ways. However, entrants...

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra Traverse City

  Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to...

Five Marketing Strategies to Increase Service Department Sales

According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships,...

Service Director Manny Escalon on Customer Retention During the Pandemic

Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We...

Bill Springer on What Consumers Value Most in the Service Department

DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President...

4 Disciplines that Create a Standard of Accountability in the Service Drive

In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With...

Is Cost or Affordability the Reason for Declined Service Repairs?

According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales...

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CBT automotive newscast: November 25, 2020

Today’s Featured Interview: Are customers shifting entirely to online car buying? TX dealer Ben Keating weighs in It may be difficult to find a dealer as...

How salespeople can make the most of their digital leads – Sean Gardner

Today on CBT News, Sean Gardner joins the show to discuss what sales teams need to be doing right now. Gardner is an instructor...
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