Thursday, May 13, 2021
Home Auto News Fixed-Ops

Fixed-Ops

How the pandemic has changed service operations for the better

Dealerships are just starting to get back on their feet since the COVID-19 pandemic. It’s now time to take stock of what has changed with the service departments and examine how these changes might be beneficial. Overall, service departments have learned new ways to connect with customers and implemented new rules for employees, but teams […]
To access this post, you must log in or purchase Monthly $17.95 or Yearly $159

Survey finds car owners significantly behind on maintenance due to pandemic

One in four car owners has not had their vehicles into the shop for servicing in the past 12 months, according to a survey...

How can service departments prepare for an EV-focused industry?

According to the International Energy Agency, electric car sales surpassed 2 million globally in 2019. These numbers only continue to grow higher, leaving dealerships...

How to get customers back for first service

It’s easy to think that a manufacturer’s free maintenance plan is enough to bring someone in for the first service if you just had...

Dealing with objections for service repairs

There’s no questioning how busy service advisors are, day in and day out. As the frontline workers in after-sales service, it falls on them...

Are fixed operations financing options necessary?

According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic...

How to position your fixed ops department for maximum success in 2021 – Ted Ings, Fixed Ops Roundtable

Fixed-ops practices in 2021 look a lot different than they ever have before. Here to talk about the fixed ops strategies that have evolved...

Five types of customer data that you should take from fixed ops

According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car...
- Advertisement -

Latest Articles

This category can only be viewed by members. To view this category, sign up by purchasing – Monthly-17-95 or – Yearly-159.