Tuesday, January 19, 2021
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Fixed-Ops

How Dealers Can Use Fixed Ops to Maximize Customer Lifetime Value

Chanell Turner - 0
When most people think of a dealership’s automotive sales, much of the emphasis is put on cars. Nevertheless, the service and parts departments and their impact on automotive dealership sales shouldn’t be ignored. According to NADA, the service department now comprises practically half of a dealership’s profit. Additionally, they found that 74 percent of customers […]
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Fixed-Ops

Service Manager Christa Collins on Training New Fixed-Ops Hires from Scratch

CBT News - 0
What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a...
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Fixed-Ops

How Dealer Body Shops Can Navigate the Restart

Jason Unrau - 0
In April 2020, traffic volumes across the US were reduced by 30 to 60 percent as COVID-19 restrictions kept much of the public at...
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Fixed-Ops

How Dealers Can Streamline Pickup and Drop-off for Service

Jason Unrau - 0
The effect of the novel coronavirus has yet to recede in the United States, and the overall consumer sentiment among Americans is split between...
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Fixed-Ops

Is Your Dealership Charging for Service Pickup and Delivery?

CBT News - 0
Retail automotive trends are constantly shifting so it’s important to stay up-to-date with the latest information and data so you don't miss out on...
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Fixed-Ops

Volvo Car USA Encouraging Tech Careers with Free Tools

Jason Unrau - 0
Technicians have been a rare commodity for years, spurring companies like Manheim to begin developing apprentice technicians in new and creative ways. However, entrants...
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Fixed-Ops

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra Traverse City

CBT News - 0
  Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to...
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Fixed-Ops

Five Marketing Strategies to Increase Service Department Sales

Chanell Turner - 0
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships,...
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Association News

AIADA President Cody Lusk on how the Biden Administration will likely impact the auto industry

CBT News - 0
As the COVID-19 pandemic persists, and the Biden administration enters the White House, many dealers are curious to know how new government leadership will...
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Management

Five things to consider if you are thinking about selling your dealership

Chanell Turner - 0
The COVID-19 pandemic has led to significant interruptions in the automotive industry. However, while the move to online sales and additional services like car delivery has...
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Economy

Biden’s executive actions in first days could influence auto industry

Jason Unrau - 0
Preparations are being made in the Capitol for Wednesday’s inauguration ceremony, transferring power to President-elect Joe Biden. Amid a heavy police and military presence,...
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Daily Newscast

CBT automotive newscast: January 19, 2021

CBT News - 0
Today’s Featured Interview: AIADA President Cody Lusk on how the Biden Administration will likely impact the auto industry As the COVID-19 pandemic persists, and the Biden...
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Marketing

4 automotive marketing essentials car dealers should prioritize this year – John Fitzpatrick, Force Marketing

CBT News - 0
Today on CBT News, John Fitzpatrick, CEO of Force Marketing, joins the show to reflect on marketing in 2020. He also looks ahead to...
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CBT News is a multimedia platform where top dealership professionals go to stay ahead and learn how to sell and service more vehicles more profitably. Automotive industry professionals learn the latest automotive news, sales and management training, best practices and so much more. In addition to providing the latest automotive news and in-depth interviews with industry leaders, CBT News also hosts weekly shows featuring the nation’s top automotive trainers and consultants, covering all departments of the dealership including sales, fixed ops, parts, management, leasing and finance. CBT News was created to deliver daily content that dealers can count on for help in running their dealerships better. If you are looking for a community where you can learn the latest auto news and get ahead in the car business, subscribe today.

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