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Fixed-Ops

How to leverage the service drive for profitable pre-owned acquisitions

As the ongoing chip shortage continues to delay OEM production, dealership inventories have reached historic lows. At the same time, increased consumer demand –...

The skills auto technicians need to make them uniquely qualified for future roles

On the latest episode of Service Drive, host Don Reed takes a deep dive into how future automotive industry trends will affect auto technicians...

Embrace technology in the service department for faster turnaround times

With the service department making up 49% of the dealership’s gross profit, it must continue to grow with the times. If dealerships don’t adopt...

This is a MUST DO list for maximum fixed ops performance

Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in...

How car dealerships can revamp their marketing strategies to increase fixed-ops revenue – Jade Terreberry, Cox Automotive

For weeks, virtually everyone in the automotive industry has been talking about chip shortages and how they will impact different facets of the sector...

3 ways car dealerships can compete for service customers

With nearly 50% of the dealership's profits coming from the service and parts department, it is critical that you appeal to new customers on...

Warranty pay service could be your next growth area

Dealerships will agree that that the past year has caused more stress than any time since the last recession. But, the chip shortage aside,...

Three ways to involve the collision center in day-to-day operations

Most dealerships operate many of the same departments: new cars, pre-owned vehicles, service departments, and parts and accessories centers. Fewer than 40% of franchised...
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