This week's most impactful OEM headlines, including:
Ford to boost F-150 fuel economy with stop-start technology
Auto News says Ford is planning to put automatic stop-start technology on hundreds of...
So in the same week that Automakers and U.S. regulators joined together and took historic measures to improve recalls, J.D. Power released their 2016 U.S. Auto Avoider Study that tells...
Talking the talk or are you actually walking the walk? Joe Verde tells you how to make customers for life.
The average dealership has less than five percent of sales coming...
That sounds nice right? That’s the goal of course with every move and decision your dealership makes. So, if adding a position to your team this year benefits the experience...
Auto Industry Legend Shares His Insight
As a Dealer Principal or GM the objective is to what, get more sales, right. But according to some, most managers aren’t willing to be...
Quickly undertake these changes in pricing, recommending and scheduling.
BY ROB GEHRING
Every service department wants to maximize its results on repair orders – just ask them. The tone of the conversation...
Follow this framework to make sure your oversight of your dealership departments’ compliance efforts is thorough. BY TERRY DORTCH
Compliance with federal and state laws and regulations affects several departments in...
Dealers must not equate these broad customer groups with common market segments that they can effectively target.
BY DENNIS GALBRAITH
I hear or read many dealers, their marketers and consultants discuss women...
Worry more about what motivates online shoppers than about your grade, and sales performance will improve. BY DAVID KAIN
Very few phrases elicit the level of concern in the hearts of...
Keep your hourly rate competitive and implement fresh incentives daily and monthly.
BY BILL WITTENMYER
A friend of mine says all the time that “Our pay raise becomes effective when we are.”...