TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%
TSLA332.8101.93%
GM89.3501.39%
F13.980-0.02%
RIVN16.360-0.03%
CYD46.7600.61%
HMC31.700-0.02%
TM189.8201.04%
CVNA72.010-2.15%
PAG216.6600.39%
LAD378.330-1.51%
AN208.4600.37%
GPI266.2601.14%
ABG207.750-3.01%
SAH80.6100.59%


Articles

CBT News Placeholder

Top OEM Headlines | January 2016

- January 27, 2016
This week's most impactful OEM headlines, including: Ford to boost F-150 fuel economy with stop-start technology Auto News says Ford is planning to put automatic stop-start technology on hundreds of...
new car buyers want most

What New Car Buyers Want Most

- January 27, 2016
So in the same week that Automakers and U.S. regulators joined together and took historic measures to improve recalls, J.D. Power released their 2016 U.S. Auto Avoider Study that tells...
talking the talk

Joe Verde on talking the talk

- January 26, 2016
Talking the talk or are you actually walking the walk? Joe Verde tells you how to make customers for life. The average dealership has less than five percent of sales coming...
adding a position

What Position Is Your Dealership Missing? Our Insider Tells You Why You Need To Add It.

- January 12, 2016
That sounds nice right? That’s the goal of course with every move and decision your dealership makes. So, if adding a position to your team this year benefits the experience...
Who needs training

Who needs training first, management or sales people? An Auto Industry Legend will tell you.

- January 7, 2016
Auto Industry Legend Shares His Insight As a Dealer Principal or GM the objective is to what, get more sales, right. But according to some, most managers aren’t willing to be...
RO results

Small Changes for RO Results

- December 28, 2015
Quickly undertake these changes in pricing, recommending and scheduling. BY ROB GEHRING Every service department wants to maximize its results on repair orders – just ask them. The tone of the conversation...
Regulatory Compliance

Are You On Top Of All Legal And Regulatory Compliance?

- December 23, 2015
Follow this framework to make sure your oversight of your dealership departments’ compliance efforts is thorough. BY TERRY DORTCH Compliance with federal and state laws and regulations affects several departments in...
New Vehicle Models

Don’t Strategize Your Marketing for Only Women or Millennial Car Buyers

- December 21, 2015
Dealers must not equate these broad customer groups with common market segments that they can effectively target. BY DENNIS GALBRAITH I hear or read many dealers, their marketers and consultants discuss women...
mystery shopped

Don’t fear being ‘mystery shopped’; shape the process to work for your dealership

- December 18, 2015
Worry more about what motivates online shoppers than about your grade, and sales performance will improve. BY DAVID KAIN Very few phrases elicit the level of concern in the hearts of...
Paying BDC Agents

Consider These Plans For BDC Agents Paid By The Hour

- December 16, 2015
Keep your hourly rate competitive and implement fresh incentives daily and monthly. BY BILL WITTENMYER A friend of mine says all the time that “Our pay raise becomes effective when we are.”...


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