TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%
TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%
TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%


Articles

Phone-Ups

Phone-Ups…Does Your Staff Sound Like Everyone Else?

- March 1, 2015
Proper training in taking phone-ups opens the door for effective dialogue with the customer and increases your chances of getting them into the showroom. BY DAVID LEWIS One of the most...
Position Pitfalls

Avoiding Position Pitfalls

- March 1, 2015
Understanding your role in the dealership and how it contributes to the success of the entire operation leads to satisfied customers, higher profits and greater job satisfaction. BY JEFF COWAN Recently, I...
Servicing Millennials

Servicing Millennials

- March 1, 2015
Now is the time to embrace the way this generation shops not only for cars, but also for service, and adapt to their digital lifestyle. BY RICH HOLLAND Dealership and fixed...
Holograms

Holograms: Coming to a Dealership Near You?

- March 1, 2015
Will holographic technology make the tablet – or even the F&I manager – obsolete? BY GEORGE ANGUS Americans love technology. That’s a fact. And staying abreast of new technology has become...
Customer Service Health

It’s Time For a Customer Service Health Checkup

- February 19, 2015
Now is the time to let the past go, focus on what you can control and create an exceptional 2015 for your staff and customers. BY GLENN PASCH After a month...
Colorado Automobile Dealers Association

Where Politics and Business Intersect

- February 9, 2015
Under the direction of Tim Jackson, the Colorado Automobile Dealers Association has mastered the art of leveraging relationships for the betterment of, not only the state’s franchised new car dealers,...
Helping dealers

New Technology Drives F&I Profits

- February 9, 2015
Helping dealers better determine how they continue to grow and strengthen their businesses in the future will be more important than ever as changing demographics drive shifts in the automotive...
transparency in F&I

Solutions to Progress Barriers With Transparency In F&I

- February 9, 2015
21st Century thinking and embracing a new era of transparency in F&I department will bring about a positive change in the auto industry. BY REBECCA CHERNECK Pet peeves. We’ve all got ‘em....
Patti Swope

Continuing the Legacy

- February 9, 2015
Lessons learned from her late father, Sam Swope, have primed Patti Swope to take the auto group to new heights. BY CAROL WHITE Sam Swope was known in his community and...
Selling in the zone

Selling in the zone

- February 9, 2015
BY CHRIS SARANCENO Recently, I came across some old notes I took at a Half-A-Car training meeting about 12 years ago. The notes were centered on being focused and prepared to...


CBT News
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