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Auto NewsFixed-OpsCustomer Experience

It’s Time For a Customer Service Health Checkup

By Glenn Pasch
Now is the time to let the past go, focus on what you can control and create an exceptional 2015 for your staff and customers. BY GLENN PASCH After a month into the new year, you may still find yourself with a warm glow from celebrating a great 2014 – or a little more motivated […]
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Glenn Pasch
Glenn is a trainer at heart. He is a highly sought-after speaker, writer, coach and operations strategist, as well as a customer service fanatic. He has spoken throughout the U.S. and Canada, educating audiences on a variety of topics including business leadership, change management, digital marketing and the impact of this new technology on culture, business and society. Visit the website www.pcgcompanies.com

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