You Got their CPO Business, Now Keep Them: Here’s 5 Ways!
You want to retain every buyer to whom you sell a certified pre-owned (CPO) vehicle to this year – and not...
Making and Measuring Goals — And Winning
Few get to start anything from scratch. A complete do-over. But that’s exactly what happened to Don Chalmers and his team and as a...
“Some folks might think that the phrase “micro-moments” is just some buzzword that’ll fade into the background, but that isn’t the case at all.”
Micro-moments are becoming a crucial part of...
Engaging Advisor to Assist
The time has come. You have well-thought-out reasons to sell your business. You have put your business in the best possible position for sale. You are...
Recognizing a ‘Tell’
“When dealing with the hard-nosed buyers or sellers, the “bully” negotiator, know that the more they say that they won’t, the more likely they will.”
For much of my...
Ford CEO Mark Fields has one worry about autonomous vehicles: that growing pressure for companies to bring self-driving cars to the market in five years could cause a car being...
BMW, Mobileye in deal to collect map data for self-driving cars - Israel's Mobileye and German automaker BMW said on Tuesday they signed an agreement to install Mobileye's data generation...
Assessing Your Dealership’s Risk
Dealership owners face many risks in today’s world. Some of these risks can be covered through traditional commercial insurance policies, such as garage and general liability coverage....
John Garff, president of a 52-store Salt Lake City-based dealership chain that took in $4.3 billion last year, lists what Millennial car buyers want from a dealer: Convenience, transparency, technology,...