Why phones & emails are still relevant for success

Depending on who you talk to, there are two processes dealership salespeople have when it comes to communication: phone calls and emails. Some are actually good at both because they’re constantly improving their skills. Others don’t care about fine-tuning their skills because they believe phones and emails are slowly being replaced with other thigns like text messaging, video, and social media. Hear why Jennifer Suzuki, Founder and CEO of eDealer Solutions, says forgetting about these two elements is a big mistake.