TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%


eDealer Solutions

Dealers urged to embrace AI and evolving strategies for loyalty-based sales

Dealers urged to embrace AI and evolving strategies for loyalty-based sales

- April 13, 2026
Welcome to another episode of Loyalty-Based Sales Strategies, with host Jen Suzuki, Founder and President of eDealer Solutions. Joining us today is CBT News co-founder Jim Fitzpatrick, who asserts that...
Loyalty-Based Sales Strategies EVs & Technology
ZukiTalk, eDealer Solutions, NADA Show 2026

NADA Show 2026: Jen Suzuki | eDealer Solutions & ZukiTalk

- February 5, 2026
CBT News is bringing you the latest insights from this year's NADA Show in Las Vegas. Today, Jim Fitzpatrick catches up with Jen Suzuki, president of eDealer Solutions, host of...
Event Coverage NADA Show
Jen Suzuki shares the key strategies to create effective video multipoint inspections that boost trust, approvals, and CSI scores.

Get faster approvals, build customer trust with effective video MPIs

- December 15, 2025
Sharing video MPIs with customers can improve service department approval outcomes by nearly 30%. On today's episode of Loyalty-Based Sales Strategies, Jen Suzuki, sales trainer and president of eDealer Solutions,...
Loyalty-Based Sales Strategies Management & Leadership
Jen Suzuki shares how leaders can use brief, effective one-on-ones to boost team performance, morale, and dealership profitability.

Jen Suzuki’s playbook for impactful one-on-ones that drive performance

- September 11, 2025
One-on-ones are among the most overlooked yet extraordinarily powerful tools for leaders across all industries. In today's episode of CBT NOW, Jen Suzuki, sales trainer and president of eDealer Solutions...
Featured Management & Leadership
Boost service approvals with Jen Suzuki’s 3-step strategy: teach, demonstrate, and apply a process that drives real customer buy-in.

Fix the process, not just the numbers: Jen Suzuki’s three-step strategy

- April 23, 2025
Oftentimes, leaders get so caught up in what's happening in the day-to-day that they neglect investing the time necessary to develop their teams. In today's episode of Loyalty-Based Sales Strategies,...
Loyalty-Based Sales Strategies Management & Leadership
On today’s episode of CBT Now, we’re joined by Jennifer Suzuki, acclaimed sales trainer and the President of e-Dealer Solutions, to share some of her sales strategies.

Transform your dealership’s success with these key sales strategies – Jen Suzuki | eDealer Solutions

- September 11, 2023
As the retail automotive industry evolves, dealerships recognize the importance of personalized shopping experiences and sales strategies. On today's episode of CBT Now, we're joined by Jennifer Suzuki, acclaimed sales...
Management & Leadership CBT Now
pain points

Pain Points: Buyers have changed and dealers should too

- March 7, 2023
Dealers understand the importance of excellent customer service more than anyone. But under the influences of technological advancements and financial crises, consumer needs have transformed faster than retailers can accommodate....
Sales & Marketing Articles
customer retention service Suzuki

Missed opportunities to grow customer retention in the service drive

- February 7, 2023
There is no doubt that the service department is where dealership sales are occurring. On today's edition of CBT Now, Jennifer Suzuki, president of eDealer Solutions, acclaimed sales trainer, and...
Fixed-Ops CBT Now
Jennifer Suzuki customer experiences

How to build outstanding customer experiences at your auto dealership

- October 13, 2022
Joining us once again on CBT Now is Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor, to tell us what teams need to...
Sales & Marketing CBT Now
Jen Suzuki salespeople

Best practices salespeople must focus on as the auto industry evolves

- October 6, 2022
Salespeople at auto dealerships across the country are being urged to brush up on their skills, as 'easy' sales from the past few years may have left them rusty. Today...
Sales & Marketing CBT Now


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CBT News
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