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customer retention service Suzuki

Missed opportunities to grow customer retention in the service drive

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There is no doubt that the service department is where dealership sales are occurring. On today's edition of CBT Now, Jennifer Suzuki, president of...
Jennifer Suzuki customer experiences

How to build outstanding customer experiences at your auto dealership

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Joining us once again on CBT Now is Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor, to...
Jennifer Suzuki

How car dealers can help their salespeople find and sell more...

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Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. On today’s show, we’re joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed...
service

How service managers can drive profits and keep customer service intact...

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Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. We're joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and...

Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki |...

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Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on...

Jennifer Suzuki’s ‘competitive not complacent’ mindset for progressive car dealers

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Before the competition and inventory ramps back up, now is the time to make sure your house is in order. Joining us now to...
Jennifer Suzuki

Jennifer Suzuki on the value of adapting to a digital sales...

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Since the onset of the COVID-19 pandemic, sales teams have had to reshape their existing strategies to keep up in the digital landscape. Online...
market

CBT News Market Update: Jennifer Suzuki, eDealer Solutions & Jason Knight,...

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Welcome to another edition of the CBT News Market Update. To quickly recap this week’s numbers, the retail SAAR came out to 12.84 this...
CRM

Jennifer Suzuki: Why taking notes isn’t just about your CRM

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Sales are made by paying attention to details. Jennifer Suzuki, Founder of E-dealer Solutions strongly believes that concept and has embedded it throughout her...
newscast

Why taking notes isn’t just about your CRM | Salesforce CEO:...

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  On today's CBT Newscast for Thursday, February 15th, 2018: Jennifer Suzuki: Why taking notes isn’t just about your CRM Sales are made by paying attention to...