TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%


Jennifer Suzuki

customer retention service Suzuki

Missed opportunities to grow customer retention in the service drive

- February 7, 2023
There is no doubt that the service department is where dealership sales are occurring. On today's edition of CBT Now, Jennifer Suzuki, president of eDealer Solutions, acclaimed sales trainer, and...
Fixed-Ops CBT Now
Jennifer Suzuki customer experiences

How to build outstanding customer experiences at your auto dealership

- October 13, 2022
Joining us once again on CBT Now is Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor, to tell us what teams need to...
Sales & Marketing CBT Now
Jennifer Suzuki

How car dealers can help their salespeople find and sell more used cars — Jennifer Suzuki

- September 15, 2022
Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. On today’s show, we’re joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy...
Sales & Marketing Inside Automotive
service

How service managers can drive profits and keep customer service intact during busy times

- September 2, 2022
Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. We're joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor on...
Fixed-Ops Inside Automotive

Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki | eDealer Solutions

- April 8, 2022
Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on strengthening sales teams' mentality and processes....
Fixed-Ops Featured

Jennifer Suzuki’s ‘competitive not complacent’ mindset for progressive car dealers

- February 1, 2022
Before the competition and inventory ramps back up, now is the time to make sure your house is in order. Joining us now to talk about what she’s seeing in...
Sales & Marketing Featured
Jennifer Suzuki

Jennifer Suzuki on the value of adapting to a digital sales process

- December 8, 2020
Since the onset of the COVID-19 pandemic, sales teams have had to reshape their existing strategies to keep up in the digital landscape. Online retailing has accelerated to new heights...
Sales & Marketing Featured
market

CBT News Market Update: Jennifer Suzuki, eDealer Solutions & Jason Knight, LotLinx

- October 26, 2020
Welcome to another edition of the CBT News Market Update. To quickly recap this week’s numbers, the retail SAAR came out to 12.84 this week, 1.4% higher than last year’s...
Featured Headlines
CRM

Jennifer Suzuki: Why taking notes isn’t just about your CRM

- February 15, 2018
Sales are made by paying attention to details. Jennifer Suzuki, Founder of E-dealer Solutions strongly believes that concept and has embedded it throughout her company. E-Dealer Solutions is an award-winning...
Sales & Marketing Auto News
newscast

Why taking notes isn’t just about your CRM | Salesforce CEO: Trust has to be the #1 value in your company | Results from the Urban Science Automotive Franchise Activity Report

- February 15, 2018
  On today's CBT Newscast for Thursday, February 15th, 2018: Jennifer Suzuki: Why taking notes isn’t just about your CRM Sales are made by paying attention to details. Jennifer Suzuki, Founder of E-dealer...
Daily Newscast

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CBT News
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