Wednesday, July 6, 2022

Understanding the key differences between service advisors and service writers

What are service advisors worth to dealers and general managers? This is the question Don Reed tackles on the latest episode of Service Drive. Reed has helped thousands of dealers boost their service gross profits as CEO of DealerPro Training.  Reed opens the show by discussing interesting data collected by a recent study on service […]
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Don Reed
Don Reed
After 26 years in the automobile business as a dealer, GM, sales manager, service manager, service advisor and salesperson, Don began a new career as a consultant and trainer. As CEO of DealerPro Training and founder of The Don Reed PRO Training Network, he has worked with hundreds of dealerships and major dealer groups across the U.S., Canada and the U.K. to increase profits in their fixed operations. He was rated a Top 10 Speaker at the NADA convention for four consecutive years. Visit the firm’s website at

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