Wednesday, January 26, 2022
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luxury vehicle sales

Luxury vehicle sales push higher, incentives drop lower in December

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December’s high-end vehicle sales are normally higher than the rest of the year, and this past December maintained that trend and even pushed it further. Luxury vehicle sales accounted for 18.4% of the total sales through the month, according to Kelley Blue Book. Strong numbers for the month include above-MSRP pricing for luxury models and […]
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customers

Report identifies six customer journey challenges the auto industry faces

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Customer feedback and surveys have unveiled areas in the auto retail industry that need to change for a better sales experience as well as ownership experience. Some areas like a seamless transition in an omnichannel sales environment have seen great strides made while other areas of auto retail seem the same as they did decades […]
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loyalty programs

How to use loyalty programs effectively

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In selling products, dealerships have an incredible opportunity to acquire new customers and retain existing ones. But, according to Polk, the sad truth is that less than 30% of owners are loyal to a dealership. For a dealership, an average defection rate of 70% should be a great motivator to improve loyalty. And in such […]
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Press

The Presidio Group’s Jim Press and Brodie Cobb discuss today’s...

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Throughout the past year, we’ve seen The Presidio Group facilitate a number of large industry transactions. Their latest acquisition isn’t a company, but rather, a familiar face. After spending over 37 years with Toyota followed by executive roles with Chrysler, Cerberus Capital, and Renault/Nissan, Jim Press has now been named Strategic Advisor for The Presidio […]
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loyalty marketing program

Recruiter Steve Stoll shares how to attract the best talent...

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Today on Kain & Co., host David Kain, President of Kain Automotive, sits down with Steve Stoll, President, and Principal of The Stoll Group. The pair discusses automotive recruiting. It’s like ABR, always be recruiting, says Stoll. Stoll says he’s proactive and not reactive. How many times do we wait until we have a need? Stoll believes you […]
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Asbury Automotive

Asbury Automotive Group adds eight more storefronts in Stevinson acquisition

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The M&A activity continues at a feverish pace in the automotive sector, and Asbury Automotive Group is making yet another acquisition. They’ve completed the purchase of Stevinson Automotive, a group of eight dealerships in the Denver, Colorado area. The acquisition adds another $715 million in expected annual revenue for Asbury. Stevinson is a family-owned and […]
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Ellis

Cox Automotive strategist John Ellis shares bird’s-eye view of what’s happening...

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Today on Inside Automotive, we’re pleased to welcome John Ellis, Inventory Strategist for Cox Automotive. As an inventory strategist, John has a bird’s-eye view...
customers

Attracting customers with no car deals in sight

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Even though many consumers have been back in the market for a new or used car, there continues to be a lack of available discounts and deals for shoppers. The COVID-19 pandemic has undoubtedly hindered the auto industry due to the shortage of parts and various shutdowns throughout the past year and a half. This, […]
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marketing used cars

Third-generation car dealers share what fueled the success of their...

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Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews, hands-on dealership strategies, as well as vendor analysis. Today, host Jasen Rice, founder of Lotpop, is joined by Andrew and Doug Maciver, owners of Ride Time. […]
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dealership

The current state of cybersecurity risks at the dealership

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“From ransomware to data breaches, dealerships are experiencing an unprecedented number of cybersecurity concerns. Protecting your data has never been more important,” says a new report from CDK Global. Dealerships may not even be thinking of cybersecurity, with issues such as the lack of vehicle availability weighing them down. However, walk into a dealership today. […]
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