On this week’s episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better prepared for any situation on the phone or on the sales floor.
Priority of Calls
On this week's episode of the Tom Stuker Show, Tom goes over which type of calls should be at the top of your list...
How to Communicate Effectively with your Customers
On this week's episode of the Tom Stuker Show, Tom discusses how to effectively communicate with customers and the best methods to do so.
Four of Tom’s Favorite Scripts
On this week's episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better...
On CBT News for April 9, 2020: McGeorge Toyota of Richmond, VA Doing the...
Today on CBTNews.com - Thursday, April 9th, 2020:
McGeorge Toyota of Richmond, VA Doing the Right Thing with Employees, Customers and First Responders - Bob...
What Dealers Can Do Where Sales Aren’t Permitted
At the end of March, the New York State Automobile Dealers Association (NYSADA) announced that dealers could once again sell, as long as they...
3 Unique Ways F&I Can Leverage the Online Delivery Process During COVID-19
Traditional dealers have struggled in the last few years with how to handle the online F&I process. Many have resisted it but now with...
KPA Launches COVID-19 Resource Center for New Car Dealers
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Zach Pucillo, Mid-Atlantic District Team Supervisor at KPA. In this segment, Zach...
What Dealers Can Do Right Now to Support and Retain Their Customer Base –...
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times best-selling...
This was useful.