On this week’s episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better prepared for any situation on the phone or on the sales floor.
Priority of Calls
On this week's episode of the Tom Stuker Show, Tom goes over which type of calls should be at the top of your list...
How to Communicate Effectively with your Customers
On this week's episode of the Tom Stuker Show, Tom discusses how to effectively communicate with customers and the best methods to do so.
Four of Tom’s Favorite Scripts
On this week's episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better...
Teaching Customers About Maintenance in the Information Age
Owner’s clinics are nothing new in the car business. Dealerships have been trying to teach new buyers about their vehicles (and the dealership’s service...
Interview Tips When Hiring F&I Managers – What to Look (and Listen For)
Interviewing for any position at a dealership is a bit of a balancing act when assessing whether or not the person will be a...
Data Indicates Leasing is at an All Time High: What This Trend Means for...
According to the most recent industry data, vehicle leases accounted for 34% of all new car retail sales in March 2019, making it the...
How Angela Krause Family Ford Improved Their Customer Experience and Enhanced Client Communications By...
In this segment, CBT's Jim Fitzpatrick sits down with Darin Wade, dealer partner, and GM at Angela Krause Family Ford. The pair discuss consumer...
What’s New with Car Subscriptions? Expansions, Pilot Programs, and More
We live in a world where subscriptions have become the norm. Whether we pay a monthly fee to access thousands of shows and movies,...
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