Don’t Get Lost In Your Own Sales Process
A sales process 'roadmap' is made to keep you on course to close a deal. Sometimes when you stray from the dotted path you are hurting yourself more than the...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Tips & Training
Find Out if Objections Are About Something Else
Objections aren’t always objections from customers, according to Grant. He suggest listening and agreeing with them, but also figuring out if their objections are objections or actual complaints.
VIDEO TRANSCRIPTION:
Hey,...
Adding Value to your Invitation
While transitioning from the outside to the inside, Jonathan recommends changing your invitation to the customer, therefore adding value to the conversation.
Reviewing Your CRM Email Templates
If you're looking to improve engagement between you and consumers through your CRM process, make sure you review your email templates. Brian Pasch explains why you need more than one...
7 Words to Increase your Gross Profit
Paul says there are seven words that helped him increase his gross profit 20% when he used the words five times with every customer. Find out what they are.
Don’t Wait For The Deal To Come To You
The F&I Manager has little to no interaction with customers until they step into your office. Becky Chernek says it does not have to be this way and suggests doing this...
Using empathy to answer “I’m just looking.”
When people say “I'm just looking," Paul suggests using empathy to level with and relate to the customer, leading to more potential sales opportunities.
Create a Unique Customer Experience During the Demo Drive
Let’s admit it, sometimes the demo drive can be a little boring. Want customers to take a more mental ownership experience of their car during the process? Jonathan explains how...
If a Picture is Worth a Thousand Words, How Much is a Video Worth?
If a picture is worth a thousand words, think about how valuable a video is with the YouTube Director Tool? According to David Kain, it’s worth a lot.
VIDEO TRANSCRIPT:
If...
The value female customers bring to your service department
Are you taking full advantage of the type of retention women create for your service department? Becky explains ways you can appeal to female customers.
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