TSLA405.96017.06%
GM82.5204.47%
F12.9750.535%
RIVN17.4390.549%
CYD43.8601.5381%
HMC25.2000.84%
TM219.2406.38001%
CVNA390.03527.795%
PAG163.6007.58%
LAD287.51012.64%
AN210.67012.38%
GPI352.45016.97%
ABG213.5109.42%
SAH71.4004.03%
TSLA405.96017.06%
GM82.5204.47%
F12.9750.535%
RIVN17.4390.549%
CYD43.8601.5381%
HMC25.2000.84%
TM219.2406.38001%
CVNA390.03527.795%
PAG163.6007.58%
LAD287.51012.64%
AN210.67012.38%
GPI352.45016.97%
ABG213.5109.42%
SAH71.4004.03%
TSLA405.96017.06%
GM82.5204.47%
F12.9750.535%
RIVN17.4390.549%
CYD43.8601.5381%
HMC25.2000.84%
TM219.2406.38001%
CVNA390.03527.795%
PAG163.6007.58%
LAD287.51012.64%
AN210.67012.38%
GPI352.45016.97%
ABG213.5109.42%
SAH71.4004.03%


trust

Elise Kephart

Elise Kephart: Creating the Best Experience for Customers

- May 31, 2017
Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating a custom, personalized experience for your customers that helps build a healthy relationship between car-buyer...
Sales & Marketing Auto News
customer rapport

Creating Customer Rapport

- May 18, 2017
You don’t have to be BFFs, but They Must Like You All of us who truly want to serve our customers are looking for ways to create rapport with them that...
Sales & Marketing Auto News
newscast

Daily Newscast: The secret to Dan Cummins Chevrolet’s Success | How To Use Snapchat In Your Dealership’s Marketing | An Accounting Method that Benefits Car Dealerships | Bridging the Millennial Gap

- May 11, 2017
  On today's CBT Newscast for Thursday, May 11, 2017: Transparency: The secret to Dan Cummings Chevrolet's success When it comes to leads, a potential car buyer's first impression often comes form your...
Daily Automotive News Daily Newscast
trust

What is the secret to Dan Cummins Chevrolet’s success?

- May 11, 2017
  The speed in which you answer leads is crucial, but the information your BDC gives customers up front is even more important. In this interview with Josh Mitchell, Business Development...
Sales & Marketing Auto News
newscast

Daily Newscast: Understanding the needs of female buyers | Analyst predicts stability in auto sales | View-Through Attribution | 4 Phrases That Earn Trust

- May 5, 2017
  On today's CBT Newscast for Friday May 5, 2017: Understanding the needs of female buyers - The 2017 U.S. Women’s Car Dealer Report In this interview with Women-drivers.com President Anne Fleming, Joe...
Daily Newscast
trust

4 Simple Phrases That Instantly Earn People’s Trust

- May 5, 2017
Project Aristotle is a recent Google study that was undertaken to understand why certain teams in their workplace thrived while others seemed to struggle. After studying hundreds of Google's teams...
Sales & Marketing Auto News
customer trust

Dealers Are Overestimating Trust from Customers

- April 26, 2017
Joe caught up with Patrick McMullen, Sr. VP Strategy & Innovation at MAXDigital, at the J.D.Power Forum New York to find out more about a recent study conducted on the...
Featured Headlines
Digital Retail

Transparency, Trust, Timeliness — Digital Retail 2.0

- January 31, 2017
Thanks to the internet, fewer consumers rely on a salesperson to make an informed vehicle purchase. Today, many consumers have a specific vehicle in mind and have already estimated the cost before...
Sales & Marketing Auto News
power presentations

How can power presentations help you sell more vehicles

- January 11, 2017
Mark Tewart  talks about how power presentations can help you sell more vehicles.
Shows

Tips for interacting with customers

- December 18, 2016
Mark illustrates the best methods to avoid trust traps when interacting with customers.
Shows


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