4 Simple Phrases That Instantly Earn People’s Trust


Project Aristotle is a recent Google study that was undertaken to understand why certain teams in their workplace thrived while others seemed to struggle. After studying hundreds of Google’s teams and analyzing years of data, the researchers behind Project Aristotle discovered that “psychological safety” is the secret to building and maintaining successful teams.

The Google study solidifies what we already know: that people need a sense of security to do well at work. Honesty, transparency, and an overall atmosphere of mutual respect are imperative when building a psychological safety net for your team.

But first, you must earn — and keep — their trust. Here are some phrases that will instill trust and confidence within your team.

1. “What can I do to help?”

2. “I trust your decision.”

3. “What can I do differently?”

4. “What do you think is our best course of action?”

Have faith in the process. Trust the people you lead. Say “thank you” more often, admit when you are wrong, and be open to new ideas. When you strive to develop more meaningful relationships with your associates, you’ll experience a deeper and more fruitful form of success — one that cannot be measured by profit.


For more of this article please visit Inc.com: https://www.inc.com/susan-steinbrecher/4-phrases-that-immediately-earn-people-s-trust.html?cid=nl029week18day01