4 ways to set the first service appointment that customers keep
While the new car buyer is sure to visit your dealership for a warranty repair, fewer are coming back for maintenance. Most customers prefer to go to a third-party mechanic,...
TSLA422.240-21.06%
GM74.860-2.89%
F13.410-1.07%
RIVN13.790-0.73%
CYD50.000-1.02%
HMC26.1800.51%
TM190.6800.18%
CVNA67.170-2.36%
PAG162.180-6.88%
LAD261.920-12.84%
AN184.150-8.5%
GPI313.620-20.71%
ABG179.170-13.92%
SAH73.960-3.88%
TSLA422.240-21.06%
GM74.860-2.89%
F13.410-1.07%
RIVN13.790-0.73%
CYD50.000-1.02%
HMC26.1800.51%
TM190.6800.18%
CVNA67.170-2.36%
PAG162.180-6.88%
LAD261.920-12.84%
AN184.150-8.5%
GPI313.620-20.71%
ABG179.170-13.92%
SAH73.960-3.88%
TSLA422.240-21.06%
GM74.860-2.89%
F13.410-1.07%
RIVN13.790-0.73%
CYD50.000-1.02%
HMC26.1800.51%
TM190.6800.18%
CVNA67.170-2.36%
PAG162.180-6.88%
LAD261.920-12.84%
AN184.150-8.5%
GPI313.620-20.71%
ABG179.170-13.92%
SAH73.960-3.88%
technician
Tools the service department should supply for techs
As a service manager, you want to do everything possible to make your technician's job easier. Considering that most auto techs must supply their own gadgets for the job, could...
Ways to transition mechanics into other positions
It isn’t difficult to see that the auto technician position is demanding on the body. After twenty years of wrenching, most techs feel the pain, especially since 2 out of...
Current state of the technician shortage and potential opportunities
In the 2020 Transportation Technician Supply & Demand Report, it was reported that the country is going to be short about 642,000 automotive, diesel, and collision technicians by 2024 if...
Ensure your technicians feel appreciated for increased productivity
Dealership culture tends to take the technicians for granted and overlooks many of their efforts, but this isn’t the way to retain mechanics. According to Career Explorer, automotive service technicians...
Dealing with the Technician Drought
There is a “Technician Drought” that has been plaguing the car industry for decades, pretty severely for the past 5 years or so. Finding and keeping excellent quality techs has...
How BMW and Manheim Are Working to Alleviate Technician Shortage
Back in June, Michele Boyarsky of The Engine Block reported that there is a growing shortage of auto technicians that is “alarming and worth your attention.” According to the National...
Should You Use Lateral Support as a Service Department Dispatch System?
Lateral support, Simple Support, Teams, Super Groups and Dispatch. Service Department technician production systems must be designed based on the quality and capabilities of technicians, consideration about the nuances of...
Want to Increase Tire Sales? Here’s How to Do it!
With Amazon’s recent purchase of the online pharmacy company Pillpack, it is hard to ignore the thought: is there any industry Amazon founder Jeff Bezos doesn’t want to dominate if...
Technician Compensation Plans – What’s Best for Your Shop?
Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their life and limb, adding in the...
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