TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%


service

Managing Dealership Service Operations During COVID-19

- April 17, 2020
The coronavirus has drastically changed the way we live, work, and play. As our current situation continues with no definitive end in sight, businesses, including car dealer service centers, are...
Daily Automotive News Auto News
service

Must-Do Tasks for Service Advisors in Challenging Times

- April 13, 2020
Talented help has been in short supply in the automotive dealership fixed operations realm for decades. Key roles such as parts managers, parts clerks, service advisors, service technicians - just...
Fixed-Ops Auto News
home

Do You Have the Infrastructure to Allow Your Agents to Work from Home?

- April 7, 2020
Live engagement has become a vital tool for assisting online car buyers throughout their purchasing process by taking the dealership to the customer. At the moment, 87 percent of shoppers...
Management & Leadership Auto News
work week

Pros and Cons of a 4-Day Work Week for Service Technicians

- March 2, 2020
In 1930, during the Great Depression, economist John Maynard Keynes predicted that a 15-hour workweek would become a reality “within 100 years.” At the time of his prediction, the industrial...
Fixed-Ops Auto News
Tip of the Day

The Idea of Help vs. Service

- February 21, 2020
 Are you helping people just get through the process of buying a car, or are you delivering true service to create a genuine customer experience? Cory explains the difference. VIDEO TRANSCRIPTION: Hi,...
Tips & Training
online

5 Ideas to Help Increase Profits Across All Departments

- February 21, 2020
In the information age, there has been an increased focus on the customer journey as a whole, instead of its individual moving parts. No longer is it about selling cars,...
Management & Leadership Auto News
F&I

Better Framing, Better Context Equals Higher F&I Sales

- February 18, 2020
Paint the picture. That’s what nearly every self-professed sales guru says when training salespeople. Appeal to their emotions and get them to ‘see’ themselves using your product or service. Good...
F&I Auto News
service

Boost Your Service Department’s Bottom Line

- February 17, 2020
Have you ever watched an older movie and asked, “Why don't they make them like that anymore?” I know why they don't. It’s because no one would buy a ticket...
Fixed-Ops Auto News
recon

How Paragon Honda Successfully Transitioned to a New Recon Process – Gage Hathcock and Rob Patel

- February 14, 2020
In this segment, we're pleased to introduce Gage Hathcock of ReconVelocity and Rob Patel, Auto Remarketing Specialist at Paragon Honda. Jim, Rob, and Gage discuss acclimating to their new recon...
Daily Automotive News Fixed-Ops
service experience

Does your Dealership Provide A Truly Exceptional Service Experience?

- February 12, 2020
More and more dealerships seem to be renewing their vows and focusing on the level of service they provide to their customers. Sales and service industry leaders speak with great...
Fixed-Ops Auto News

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CBT News
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