Improving Your Recon Processes in Today’s Climate
According to the Cox Automotive Auto Market Weekly Summary for June 1, 2020, the used vehicle market has rebounded better than previously forecasted. Compared to May 209, used car sales...
TSLA401.90013%
GM81.5303.48%
F12.8950.455%
RIVN17.1650.275%
CYD43.3200.9981%
HMC25.0050.645%
TM217.8805.02%
CVNA386.66024.42%
PAG160.8704.85%
LAD282.2607.39%
AN207.4659.175%
GPI347.63012.15%
ABG210.9656.875%
SAH70.3002.93%
TSLA401.90013%
GM81.5303.48%
F12.8950.455%
RIVN17.1650.275%
CYD43.3200.9981%
HMC25.0050.645%
TM217.8805.02%
CVNA386.66024.42%
PAG160.8704.85%
LAD282.2607.39%
AN207.4659.175%
GPI347.63012.15%
ABG210.9656.875%
SAH70.3002.93%
TSLA401.90013%
GM81.5303.48%
F12.8950.455%
RIVN17.1650.275%
CYD43.3200.9981%
HMC25.0050.645%
TM217.8805.02%
CVNA386.66024.42%
PAG160.8704.85%
LAD282.2607.39%
AN207.4659.175%
GPI347.63012.15%
ABG210.9656.875%
SAH70.3002.93%
service department
Successfully Implementing Technology in the Service Department
During This challenging time in our industry I have noticed something strangely wonderful happening in the midst of this implosion. Of course, this is over-generalizing the issue, but when it...
What a Service Walkaround May Look Like Post Pandemic
We’ve seen much change in the automotive industry since ‘social distancing’ became a term trending on Twitter earlier this year. From manufacturer shutdowns and stay-at-home orders forcing dealers to shutter...
Are Service Department Hours in Line with Customer Needs?
Call tracking and lead management provider, CallSource, analyzed 106 million inbound phone calls to dealerships over three years. Of those calls, more than three-quarters of those calls were for the...
6 Tips to Make the Reconditioning Process Easier and More Efficient
One of the fastest ways to increase used vehicle sales and profits is to streamline the reconditioning process. Buying great inventory at a great price is only half the battle....
How Xtime is Working to Increase Customer Loyalty in the Service Department – David Foutz, Cox Automotive
Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with David Foutz, Vice President of Sales at Xtime, Dealertrack DMS and...
Increase Service Retention with These Innovative Service Contract Features
Service contracts have been around for a long time. They provide additional profit opportunities at the time of sale, and theoretically provide more service opportunities after the sale. The problem...
The Power of 4DX in the Service Department!
Working with Service Departments has allowed me to be exposed to many different strategies, techniques, processes as well as the latest technologies, software and tools, all with the same basic...
Building A Vibrant Service Department
Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt by the advisors who work the...
Best of 2019: How Sellers Auto Group Increased Sales With the Help of a Facilitator – Sam Slaughter, Owner
Every dealer is always looking for new and innovative strategies to increase their sales. And while there are many ways to do it, our next guest has taken a slightly...
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