The Sales to Service Handoff
Perfect start to a happy dealership relationship
By Rian Locadia
That new car smell, the new features, showing off to your friends and coworkers. These are all the joys of the new car...
TSLA394.9206.02%
GM80.8902.84%
F12.8050.365%
RIVN17.3550.465%
CYD42.8620.54%
HMC25.1100.75%
TM216.8203.96%
CVNA383.36521.12499%
PAG161.2005.18%
LAD285.27010.39999%
AN205.7507.46%
GPI348.00012.52%
ABG212.3908.3%
SAH69.9902.62%
TSLA394.9206.02%
GM80.8902.84%
F12.8050.365%
RIVN17.3550.465%
CYD42.8620.54%
HMC25.1100.75%
TM216.8203.96%
CVNA383.36521.12499%
PAG161.2005.18%
LAD285.27010.39999%
AN205.7507.46%
GPI348.00012.52%
ABG212.3908.3%
SAH69.9902.62%
TSLA394.9206.02%
GM80.8902.84%
F12.8050.365%
RIVN17.3550.465%
CYD42.8620.54%
HMC25.1100.75%
TM216.8203.96%
CVNA383.36521.12499%
PAG161.2005.18%
LAD285.27010.39999%
AN205.7507.46%
GPI348.00012.52%
ABG212.3908.3%
SAH69.9902.62%
service department
Key measures ensure Service Department Retail Health
Checking Your Service Department's Health
By John Fairchild
Owners and general managers need to feel the pulse of the Service Department constantly. Service retail metrics can be misleading and frankly overwhelming. Knowing...
Service Figured Prominently In The Sunrise Toyota Recreation
Jimmy Berg’s Long Island store overhaul addressed big needs in the store he bought several years ago
By Jon McKenna
That vehicle service generates the lion’s share of profits at most U.S. dealerships...
Jeff Cowan discusses the mentality needed to hire and retain a winning service team
Just before the NADA convention, the Third Annual "Best Training Day Ever" took place in San Francisco that brought together hundreds of industry professionals for a day of insight unlike...
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