TSLA401.90013%
GM81.5303.48%
F12.8950.455%
RIVN17.1650.275%
CYD43.3200.9981%
HMC25.0050.645%
TM217.8805.02%
CVNA386.66024.42%
PAG160.8704.85%
LAD282.2607.39%
AN207.4659.175%
GPI347.63012.15%
ABG210.9656.875%
SAH70.3002.93%
TSLA401.90013%
GM81.5303.48%
F12.8950.455%
RIVN17.1650.275%
CYD43.3200.9981%
HMC25.0050.645%
TM217.8805.02%
CVNA386.66024.42%
PAG160.8704.85%
LAD282.2607.39%
AN207.4659.175%
GPI347.63012.15%
ABG210.9656.875%
SAH70.3002.93%
TSLA401.90013%
GM81.5303.48%
F12.8950.455%
RIVN17.1650.275%
CYD43.3200.9981%
HMC25.0050.645%
TM217.8805.02%
CVNA386.66024.42%
PAG160.8704.85%
LAD282.2607.39%
AN207.4659.175%
GPI347.63012.15%
ABG210.9656.875%
SAH70.3002.93%


service department

retail automotive service departments performance pro forma compensation

Understanding the key differences between service advisors and service writers

- March 4, 2021
What are service advisors worth to dealers and general managers? This is the question Don Reed tackles on the latest episode of Service Drive. Reed has helped thousands of dealers...
Headlines

Tesla adds collision repair to its service department

- February 2, 2021
Tesla service centers have been limited in repair capabilities to this point. However, that’s about to change. In an alert sent out to customers, Tesla announced that its service centers...
Auto News Daily Automotive News
fixed-operations

Why your dealership should double-down on fixed-operations – Jim Roche

- December 10, 2020
2020 has posed many challenges for the automotive industry. However, car dealers have been extraordinarily resilient. We have seen the majority of dealers implement digital toolsets and adapt their operations...
Fixed-Ops Featured
service

How to build a service department that customers love

- October 27, 2020
Customer retention continues to be a problem for auto dealerships. Less than 1 in 3 service visits are at dealerships once a vehicle reaches three years of age. Coincidentally, that’s...
Sales & Marketing Fixed-Ops
Jeff Cowan

Capitalizing on the rise in consumer demand for service – Jeff Cowan

- September 9, 2020
If dealers are not having record-breaking months in their service departments at this moment in time, then they are doing something wrong. While industry endures the COVID-19 pandemic, consumers are...
Fixed-Ops Auto News
service

Low-budget marketing tips for your service department

- September 8, 2020
It’s widely accepted knowledge that only 45 percent of customers remain loyal to their dealership’s service department within the first two years of vehicle ownership. Like any relationship, work is...
Sales & Marketing Fixed-Ops
service

Three-tier approach to long-term service department growth

- September 7, 2020
A successful long-term service growth strategy is really just about taking care of the customer. In order to grow, you need to retain the customers you do have, get them...
Fixed-Ops Auto News
service director

Service Director Manny Escalon on Customer Retention During the Pandemic

- August 20, 2020
Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We spoke with fixed-ops expert Manny Escalon...
Fixed-Ops Auto News
accessories

Is There Value in Aftermarket Accessories and Performance Upgrades?

- July 2, 2020
According to a recent study by the Specialty Equipment Market Association (SEMA), young car enthusiasts ages 16 to 24 spend $7.2 billion each year customizing their vehicles. “More than 7.9 million...
Fixed-Ops Auto News
technicians

Technicians Among the Unheralded Heroes in Pandemic Recovery

- July 1, 2020
Since the middle of March when much of the nation was deeply affected by COVID-19 restrictions, automotive technicians have been keeping the nation running. Prior to April guidance regarding essential...
Fixed-Ops Auto News

Latest Articles

STL launches ‘Neuralis’ in the US: A high-performance Data Center portfolio engineered for the AI era
Latest Articles 04/17/26

STL launches ‘Neuralis’ in the US: A high-performance Data Center portfolio engineered for the AI era
Latest Articles 04/17/26

GM leans on global supply, VW ends U.S. EV output, March sales surge tightens inventory

GM leans on global production to supply U.S. market amid cost pressures
Latest Articles 04/17/26

GM leans on global production to supply U.S. market amid cost pressures

Volkswagen ends U.S. EV output, triggering $600 million financial hit 
Latest Articles 04/17/26

Volkswagen ends U.S. EV output, triggering $600 million financial hit 

March sales surge tightens inventory, affordability gaps persist
Latest Articles 04/17/26

March sales surge tightens inventory, affordability gaps persist

Independent shops are gaining ground, but dealerships retain advantages in expertise, loyalty, and digital tools: New CDK Service Shopper 5.0 survey shows
Latest Articles 04/17/26

Independent shops gain ground as dealerships face mounting pressure

2026 Genesis G90 black edition: Luxury with a performance edge
Latest Articles 04/17/26

2026 Genesis G90 black edition: Luxury with a performance edge

$99M John Deere settlement accelerates high-stakes right to repair movement
Latest Articles 04/17/26

$99M John Deere settlement accelerates high-stakes right to repair movement

TrueCar achieves profitability and calls for a new standard in automotive pricing
Latest Articles 04/16/26

TrueCar achieves profitability and calls for a new standard in automotive pricing

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
Latest Articles 04/16/26

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.