TSLA402.33013.4301%
GM81.9503.9%
F12.8850.445%
RIVN17.3550.465%
CYD43.4201.0981%
HMC25.0250.665%
TM218.1705.31%
CVNA384.38022.14%
PAG161.7805.76%
LAD283.3208.45%
AN207.6909.4%
GPI348.95013.47001%
ABG211.6107.52%
SAH70.4403.07%
TSLA402.33013.4301%
GM81.9503.9%
F12.8850.445%
RIVN17.3550.465%
CYD43.4201.0981%
HMC25.0250.665%
TM218.1705.31%
CVNA384.38022.14%
PAG161.7805.76%
LAD283.3208.45%
AN207.6909.4%
GPI348.95013.47001%
ABG211.6107.52%
SAH70.4403.07%
TSLA402.33013.4301%
GM81.9503.9%
F12.8850.445%
RIVN17.3550.465%
CYD43.4201.0981%
HMC25.0250.665%
TM218.1705.31%
CVNA384.38022.14%
PAG161.7805.76%
LAD283.3208.45%
AN207.6909.4%
GPI348.95013.47001%
ABG211.6107.52%
SAH70.4403.07%


service department

costs

How to Cut Costs and Improve Quality in your Service Department

- November 7, 2018
A well-functioning service department is the lifeblood of any dealership. In many ways, it is the face of your dealership that customers experience more frequently than your sales department. There...
Fixed-Ops Auto News
sales

Increase Vehicle Sales By Using These Tactics in Your Fixed-Ops Department – David Lewis

- September 26, 2018
In this segment, Jim Fitzpatrick talks with David Lewis, CEO and President of David Lewis & Assoc. and discuss the auto industry as it moves into the fourth quarter of 2018. David explains...
Fixed-Ops Auto News
telephone

How Your Telephone Can Be Your Most Valuable Resource

- September 18, 2018
On this week's edition of the Weekly Tune-Up, Becky Nixon discusses how your telephone can be your most valuable resource for developing new business and increasing traffic coming into your...
Daily Newscast
service department

Make Your Service Department More Profitable With These Tips

- September 13, 2018
Maintaining a profitable service department is one of the best ways to ensure that your dealership turns a profit, even when people aren’t buying vehicles. However, the service department often...
Sales & Marketing Articles
return

3 Reasons Why Your Service Department Needs More Return Customers

- September 13, 2018
Any business owner understands the importance of customer retention and creating a loyal client base, however, many dealerships struggle with this practice in their service departments. As the cost of...
Sales & Marketing Articles
Mike Maroone

Mike Maroone on Culture, Employee Retention, and Trends in Fixed-Ops (Part 2)

- August 29, 2018
We’re back with, Mike Maroone, for the second installment of his interview with CBT Automotive where we discuss a number of topics including employee turnover and retention. Why your dealership’s...
Management & Leadership Daily Automotive News
alignments

How To Sell More Alignments In Your Service Department

- August 23, 2018
Have your Service Advisors been trained on tire wear?  Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip of the Day.
Tips & Training
service department

The Benefits of Working in the Service Department

- July 11, 2018
When asked what they want to be when we grow up, you don’t hear a lot of kids exclaiming “I want to work in the car business!” While a career...
Fixed-Ops Auto News
service advisors

How to Help Service Advisors Handle Their Jobs — And Stress

- July 4, 2018
In 1965 Gordon Moore, co-founder of Fairchild Semiconductor and Intel, projected that the processing power of integrated circuits doubles about every two years, thus advancing technology at a pace that...
Fixed-Ops Auto News

Using Technology to Increase Service Sales and Efficiency – Jim Roche, Xtime

- June 19, 2018
CBT's own Jim Fitzpatrick sat down with Jim Roche, Senior Vice President of Marketing and Managed Services for Xtime, a Cox Automotive company, to talk about the effect of changing...
Daily Automotive News Fixed-Ops

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CBT News
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