Tag: sales strategy

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...

Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...

Though it might be one of the most poorly performed and neglected parts of the vehicle sales process, performing a good vehicle walk-around is...

Back in the 1990’s, menu selling was becoming an accepted way to make it easier for the F&I managers to be able to present...

Every dealer wants to see their sales improve without having to spend more money on generating new leads, and that means making the most...

Joining Jim Fitzpatrick on today's CBT News segment is Mark Tewart, President and CEO of Tewart Enterprises, one of the country's leading automotive training...

Salespeople… ahh, they grow up so fast, don’t they? One day they’re young, wide-eyed Green Peas treating every Up like a qualified buyer, selling sixteen...

In this segment, Jim Fitzpatrick talks with David Lewis, CEO and President of David Lewis & Assoc. and discuss the auto industry as it moves into...

On this week's edition of the Weekly Tune-Up, Becky Nixon goes over dealing with factory recalls and keeping retail profits alive during a recall.

The used car market is strong and shows no sign of slowing down. Dealers across the country are devoting more resources to building up...