Tuesday, November 24, 2020
Home Tags Retention

Tag: retention

newscast

Larry Dorfman: Why listening to customers is more important than ever...

0
On today's CBT Newscast for Thursday, September 21st, 2017: Larry Dorfman: Why listening to customers is more important than ever "The auto industry needs to get...
female customers

Retaining Female Customers

0
Have you stopped to think about the retention you would get from female customers if you just took a little more time to explain certain processes?  Becky explains the benefits.
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
retention

Driving Customer Retention to Your Dealership

0
Customer loyalty does not necessarily translate into repeat business for your auto dealership. OEMs and dealers spend millions of dollars seeking to convert consumers to loyal customers of their brands. But we need to keep in mind that customer loyalty is not necessarily customer satisfaction, and further, neither is sure to drive customer retention. The […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
customers

7 Ways to Leverage Existing Customers for More Sales

0
Generally in sales, dealership staff are often looking to find new leads rather than leveraging their current customer base. They’re all wanting to increase the sales of their dealerships, so they believe that getting new customers will make up for that. This isn’t seen as a smart or effective sales approach. Sales personnel at dealerships […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
newscast

How prepared are you for the future? | 7 Ways to...

0
On today's CBT Newscast for Monday, August 28th, 2017: How prepared are you for the future? Doug Betts, Senior VP of Global Automotive Operations at J.D....
loyalty

Cutting Edge Dealership Loyalty Programs

2
In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful online presence is 10 times more likely to capture that customer’s attention, resulting in more sales. But it doesn’t end there. You want that same […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
Online Reviews

How to get the positive online reviews you want

0
Online reviews can be a blessing and a curse. Positive reviews are important for several reasons, including retention purposes. However, there are some people who don’t believe that reviews add any value. In fact, some velieve it’s more of a hassle to ask customers to leave one. Scott Larrabee, sales associate at Darling’s Honda Nissan […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
customer loyalty

Secrets you should share to delight customers and win their loyalty

0
The year was 2008 and all kinds of businesses were sinking in the quicksand of the Great Recession. When that economic hell broke loose, Marcus Sheridan was seven years into running his own swimming pool company. Business was drying up and the trickle of leads he got from advertising was not enough. Sheridan was desperate. […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
newscast

How to Get Organized with Social Engagement | Improve Your Company’s...

0
On today’s CBT Newscast for Tuesday, June 20th, 2017: How to Get Organized with Social Engagement Joe Gumm sat down with Force Marketing’s Steve Hardy to discuss how you can improve your social media presence and practices as well as how to keep your social accounts organized. Watch Now 5 Proven Ways To Improve Your […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.
retention

How to Improve Retention and Save Time in the Process

0
Say your dealership has a salesperson that moves 12-25 vehicles a month. Now let’s say that salesperson leaves three months from now. Who is going to follow-up with all of their customers? Let’s say the other salespeople do it, but then after a month they forget because they’re too busy trying to follow up with […]
To access this post, you must log in or purchase – Monthly-17-95 or – Yearly-159.