Four Ways Automotive Managers Lose Good Employees
Most People Are Not Happy With Their Jobs
Former NFL Head Coach, Tony Dungy once said, “The secret to success is good leadership, and good leadership is all about making the...
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
retention
Larry Dorfman: Why listening to customers is more important than ever | What is a Pre-Delivery Inspection? | New Legislation Increases Discussions About Consumer Safety In Regards to Self-Driving Cars
On today's CBT Newscast for Thursday, September 21st, 2017:
Larry Dorfman: Why listening to customers is more important than ever
"The auto industry needs to get better as an industry." Ever hear...
Larry Dorfman: Why listening to customers is more important than ever
"The auto industry needs to get better as an industry." Ever hear that statement before? Maybe there are staff members at your dealership that have used it before. Maybe there...
Retaining Female Customers
Have you stopped to think about the retention you would get from female customers if you just took a little more time to explain certain processes? Becky explains the benefits.
Driving Customer Retention to Your Dealership
Customer loyalty does not necessarily translate into repeat business for your auto dealership.
OEMs and dealers spend millions of dollars seeking to convert consumers to loyal customers of their brands....
How prepared are you for the future? | 7 Ways to Leverage Existing Customers | Trends that Will Shape Your Dealership, Whether You Like It or Not
On today's CBT Newscast for Monday, August 28th, 2017:
How prepared are you for the future?
Doug Betts, Senior VP of Global Automotive Operations at J.D. Power, recently told CBT News that...
7 Ways to Leverage Existing Customers for More Sales
Generally in sales, dealership staff are often looking to find new leads rather than leveraging their current customer base. They’re all wanting to increase the sales of their dealerships, so...
Cutting Edge Dealership Loyalty Programs
In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful...
How to get the positive online reviews you want
Online reviews can be a blessing and a curse. Positive reviews are important for several reasons, including retention purposes. However, there are some people who don't believe that reviews add...
Secrets you should share to delight customers and win their loyalty
The year was 2008 and all kinds of businesses were sinking in the quicksand of the Great Recession.
When that economic hell broke loose, Marcus Sheridan was seven years into...
Latest Articles
