Have you stopped to think about the retention you would get from female customers if you just took a little more time to explain certain processes? Becky explains the benefits.
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Dealerships keep adding AI tools, but results depend on employees who understand them and help shape how they work. Stores that skip that step risk frustrated staff and a disconnected...
The final quarter gives dealership leaders one more chance to refocus a team worn down by summer. On today's edition of CBT Live, Dave Anderson, CEO of LearnToLead, outlines a Q4...
The pandemic emptied new-car lots and exposed how much dealers relied on auctions and factory allocation for inventory. One single-point Ford dealer answered by building his own supply pipeline.
On this...
On today's episode of Inside Automotive, Kyle Disher, Founder and CEO of RevDojo, returned to the studio for a live test of dealership phone skills. Disher tossed a stack of...