TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%


retention

turnover

What Does Staff Turnover Actually Cost the Dealership?

- September 6, 2019
If I asked you whether employee turnover was good or bad you would already know that it’s bad.  But there’s a deeper question – how bad is it? That’s the...
employee

Employee Feedback: Four Metrics You Should Keep Track of to Promote Engagement and Profitability

- June 11, 2019
"Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied...
leadership

Lessons in Leadership

- February 27, 2019
What does it take to be a good leader? Mark Tewart gives some tips on how to get the most out of your team on today's episode of On the...
great managers

What GREAT Managers Do To Improve Retention

- June 8, 2018
It can truly be one of the biggest nightmares for managers when their best employee unexpectedly resigns. Now, you’ve suddenly gotten an extended list of challenges that you have to...
employee retention

Key Aspects of Employee Retention

- May 24, 2018
  Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week's Progressive Retail, Cory goes over some key aspects of employee retention.
attract and convert

Bells & Whistles May Not Attract and Convert

- March 26, 2018
Here’s a silly question for dealers and managers: Do you ever look at your website and think it’s stale or boring? Of course you do – nearly every day –...
good employee

What to do when you lose a good employee

- March 6, 2018
On this week's episode of the Weekly Tune-Up, Becky goes over what you should do when you lose a good employee and how to avoid panicked hiring.
female customers

The value female customers bring to your service department

- February 12, 2018
Are you taking full advantage of the type of retention women create for your service department?  Becky explains ways you can appeal to female customers.

Service Retention: How online culture is slowly killing your service drive – Total Customer Connect

- January 3, 2018
Most Americans shop on Amazon or eBay and the negative impact on brick and mortar retail outlets is far-reaching. Customers have proven they want to shop and order goods and...
newscast

Does your Marketing Manager have the right qualifications? | If You Build It, They Will Charge: Ford tripling workplace electric vehicle charging | Why You Should Sponsor Local Sports to Increase Retention

- November 3, 2017
On today's CBT Newscast for Friday, November 3rd, 2017: Brian Pasch: Does your Marketing Manager have the right qualifications? How do you know your marketing manager is taking the right steps of...


CBT News
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