Tuesday, November 24, 2020
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leadership

Lessons in Leadership

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What does it take to be a good leader? Mark Tewart gives some tips on how to get the most out of your team on today’s episode of On the Mark.
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great managers

What GREAT Managers Do To Improve Retention

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It can truly be one of the biggest nightmares for managers when their best employee unexpectedly resigns. Now, you’ve suddenly gotten an extended list of challenges that you have to tackle in addition to your daily responsibilities. You’ll now have to find another skilled professional to replace a talented team member, which will be no […]
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employee retention

Key Aspects of Employee Retention

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  Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week’s Progressive Retail, Cory goes over some key aspects of employee retention.
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attract and convert

Bells & Whistles May Not Attract and Convert

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Here’s a silly question for dealers and managers: Do you ever look at your website and think it’s stale or boring? Of course you do – nearly every day – that’s why it’s a silly question. Believing your website is stale or boring is natural; but, making changes because of this belief often kills your […]
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good employee

What to do when you lose a good employee

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On this week’s episode of the Weekly Tune-Up, Becky goes over what you should do when you lose a good employee and how to avoid panicked hiring.
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female customers

The value female customers bring to your service department

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Are you taking full advantage of the type of retention women create for your service department?  Becky explains ways you can appeal to female customers.
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Service Retention: How online culture is slowly killing your service drive...

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Most Americans shop on Amazon or eBay and the negative impact on brick and mortar retail outlets is far-reaching. Customers have proven they want to shop and order goods and services online, and are leaving the traditional consultation style establishments behind. When we shop on Amazon, we see pricing, availability, alternative products, and tracking information […]
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newscast

Does your Marketing Manager have the right qualifications? | If You...

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On today's CBT Newscast for Friday, November 3rd, 2017: Brian Pasch: Does your Marketing Manager have the right qualifications? How do you know your marketing manager...
employees

Four Ways Automotive Managers Lose Good Employees

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Most People Are Not Happy With Their Jobs Former NFL Head Coach, Tony Dungy once said, “The secret to success is good leadership, and good leadership is all about making the lives of your team members or workers better.” The consensus is that workers who are treated well by their managers not only produce better […]
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Larry Dorfman

Larry Dorfman: Why listening to customers is more important than ever

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“The auto industry needs to get better as an industry.” Ever hear that statement before? Maybe there are staff members at your dealership that have used it before. Maybe there are even staff members that actually have great ideas about how to make it better. At the recent Best Training Day Ever event, we asked […]
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