TSLA308.790-10.89999%
GM82.3601.69%
F14.3350.185%
RIVN15.970-0.49%
CYD45.8700.03%
HMC28.2450.255%
TM177.9451.145%
CVNA60.5600.37%
PAG218.1102.57%
LAD341.4007.38%
AN209.1504.05%
GPI333.7507.07%
ABG226.4404.3%
SAH100.8701.76%
TSLA308.790-10.89999%
GM82.3601.69%
F14.3350.185%
RIVN15.970-0.49%
CYD45.8700.03%
HMC28.2450.255%
TM177.9451.145%
CVNA60.5600.37%
PAG218.1102.57%
LAD341.4007.38%
AN209.1504.05%
GPI333.7507.07%
ABG226.4404.3%
SAH100.8701.76%
TSLA308.790-10.89999%
GM82.3601.69%
F14.3350.185%
RIVN15.970-0.49%
CYD45.8700.03%
HMC28.2450.255%
TM177.9451.145%
CVNA60.5600.37%
PAG218.1102.57%
LAD341.4007.38%
AN209.1504.05%
GPI333.7507.07%
ABG226.4404.3%
SAH100.8701.76%


Retail Automotive

follow-up

5 Secrets to Mastering Sales Follow-Up

- May 22, 2017
We all know how important follow-up is. It could be the one deciding factor that helps make your dealership a top of the line store. Here are five secrets to...
newscast

Jeff Dyke: How Sonic Automotive handles inventory | 5 Secrets to Mastering Sales Follow-Up | Why Lamborghini is just now joining the crossover hype | Content Marketing For Your Dealership

- May 22, 2017
On today's CBT Newscast for Monday, May 22, 2017: How does Sonic Automotive handle inventory? – Interview with Jeff Dyke On a recent visit to Sonic Automotive’s new EchoPark dealership, Joe had the...
electric car

Hint to electric car dealers: Charge up before the test drive if you want the sale

- May 19, 2017
To Oscar Gutierrez, electric cars are a “no-brainer.” “Like, seriously,” he said, his arms outstretched, an incredulous look on his face. “You can drive and not use gas. The state gives...
customer rapport

Creating Customer Rapport

- May 18, 2017
You don’t have to be BFFs, but They Must Like You All of us who truly want to serve our customers are looking for ways to create rapport with them that...
newscast

DealerRater: 3 Best Practices for Reviews | 5 Ways to Attract and Retain Millennials | Is Subprime Debt a Systemic Issue? | Creating Customer Rapport

- May 18, 2017
  On today's CBT Newscast for Thursday, May 18, 2017: 3 Best Practices for Online Reviews - Jamie Oldershaw, GM DealerRater In this interview, Jamie Oldershaw, GM for DealerRater discusses the importance of reviews...
newscast

Jonathan Banks on Smart Inventory Tactics | 5 Tips for First Time Sales Managers | As Viewers Drift Online, Advertisers Stick to Broadcast TV | The Pay Plan Paradigm

- May 17, 2017
  On today's CBT Newscast for Wednesday, May 17, 2017: J.D. Power's Jonathan Banks on Smart Inventory Tactics In this insightful interview with Jonathan Banks, Data & Analytics at J.D. Power, Joe drills down...

Sales Tips from Body Language Expert Dr. Jack Brown

- May 17, 2017
On Today's Episode of On the Mark, Mark welcomes Dr. Jack Brown to the show. Dr. Brown is a leading authority and expert on body language and non-verbal communication. Mark...
efficient

Having an Efficient Sales Process

- May 16, 2017
  What if customers paid a premium due to the fact that your sales process was way beyond efficient? Jonathan explains how to make it happen.   
female buyers

Understanding the Needs of Female Customers

- May 16, 2017
  Women made up more than 65% of customers coming into our service departments in 2016 and they are more likely to be loyal to the dealership where they purchased their...
sales team

3 Strategies for Getting the Most Out of Your Sales Team

- May 15, 2017
If you need help managing your sales staff better, here are three strategies I've used that never fail to boost results. Strategy #1: Proper Investment. In most businesses, the investment in salespeople...


CBT News
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