TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%


Retail Automotive

newscast

How to Get Organized with Social Engagement | Improve Your Company’s Communication | Why Facebook Live should be used by your dealership | Customer Retention in Different F&I Packages

- June 20, 2017
On today's CBT Newscast for Tuesday, June 20th, 2017: How to Get Organized with Social Engagement Joe Gumm sat down with Force Marketing's Steve Hardy to discuss how you can improve your...
Daily Newscast Auto News
air filter

Why You Should Keep a Cabin Air Filter at Your Desk

- June 20, 2017
On this week's Service Tip of the Week, David Lewis explains how keeping two cabin air filters (one clean, one dirty) at your desk can generate profit.
Sales & Marketing Auto News
sales team

Stop Limiting the Performance of Your Sales Team

- June 19, 2017
In researching how people learn, and working with teams across the country, I find one of the biggest hindrances for improvement is the Performance Prejudice of the staff’s leaders. Now I...
Management & Leadership Sales & Marketing
newscast

Why customers are leaving your website early | Stop Limiting the Performance of Your Sales Team | Who wins with potential car buyers, your website or Amazon’s? | Ford wants dealer service centers ready for special needs of ride-sharing providers

- June 19, 2017
On today's CBT Newscast for Monday, June 19th, 2017: Why customers are leaving your website early Consumers are going to dealer website, but most of the time they're not staying for long....
Daily Newscast Auto News
success

WardsAuto: A Formula for Dealership Success Despite Shrinking Margins

- June 16, 2017
We’re coming off of a few great years, so you might not feel it yet, but vehicle sales are trending downward and profit margins already have begun to compress. It’s...
Sales & Marketing Auto News
phone processes

The dealership employee most responsible for your phone processes

- June 16, 2017
True or False: The most important person at a dealership (when it comes to handling phone calls) is the receptionist. Hear what Mike Haeg had to say when we asked him...
Sales & Marketing Auto News
newscast

Which employee is most responsible for your phone processes? | A Formula for Dealership Success | Flexdrive Car Subscription Service | Eliminate This Big Time-Waster in Your Service Dept.

- June 16, 2017
On today's CBT Newscast for Friday, June 16th, 2017: The dealership employee most responsible for your phone processes True or False: The most important person at a dealership (when it comes to...
Daily Newscast Auto News
engagement

How to draw more customers to your dealership

- June 15, 2017
David continues his discussion with John Malishenko, Dir of Operations with Germain Motors, about new sales techniques to draw more customers to your dealership.
Sales & Marketing Shows

Turn Down-Time Into a Digital Savvy Sales Team

- June 15, 2017
It’s Tuesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. You walk outside and find them in random places, mostly just playing...
Sales & Marketing Auto News
cocky customers

Dealing with Cocky Customers

- June 14, 2017
David gives you permission to say something sarcastic to those arrogant and cocky customers, especially when the customer throws out an unrealistic offer.  
Sales & Marketing Tips & Training


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