Originally published in the June edition of Car Biz Magazine.
How effective have your “speed traps” been in stabilizing phone management at your dealership?
Let me clarify, have you attempted to set...
On today's CBT Newscast for Wednesday, June 28th, 2017:
Are you ready for digital changes in auto? Consumers Are.
Joe Gumm sits down with Sharon Kitzman, GM and Vice President of Dealertrack...
On today's CBT Newscast for Tuesday, June 27th, 2017:
Are customer nights beneficial?
To have a true customer buying experience, some dealerships believe if everyone was happy during the process, it was...
On today's CBT Newscast for Monday, June 26th, 2017:
15 Tips to Improve your Fixed Ops
Joe Gumm spoke to Jody Devere, CEO of AskPatty.com, about the customer experience in your service drive as well...
For the past 15 years I've worked in and with sales teams and it seems every team is the same... A mix of 3 groups of people is always evident.
Group 1 -...
CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive Motors, to talk about how his company helps dealers connect with online customers as well as his article for...
On today's CBT Newscast for Friday, June 23rd, 2017:
How to Connect with Online Customers
CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive Motors, to talk about how his...
What matters most to car buyers? Comprehensive safety features? Low maintenance costs? Reliability?
The answer, it turns out, depends on one on major variable: Are they looking for a new car...
On today's CBT Newscast for Thursday, June 22nd, 2017:
Is your social media safe from hackers?
Erik Nachbahr, President and CEO of Helion Automotive Technologies, joins Joe Gumm to talk about how...