TSLA319.690-54.32%
GM80.670-1.46%
F14.145-0.275%
RIVN16.460-0.72%
CYD45.840-0.3%
HMC27.990-0.54%
TM176.800-3.14%
CVNA60.200-2.55%
PAG215.5400.97%
LAD334.020-5.93%
AN205.100-0.87%
GPI326.680-1.25%
ABG222.140-1.22%
SAH99.110-1.77%
TSLA319.690-54.32%
GM80.670-1.46%
F14.145-0.275%
RIVN16.460-0.72%
CYD45.840-0.3%
HMC27.990-0.54%
TM176.800-3.14%
CVNA60.200-2.55%
PAG215.5400.97%
LAD334.020-5.93%
AN205.100-0.87%
GPI326.680-1.25%
ABG222.140-1.22%
SAH99.110-1.77%
TSLA319.690-54.32%
GM80.670-1.46%
F14.145-0.275%
RIVN16.460-0.72%
CYD45.840-0.3%
HMC27.990-0.54%
TM176.800-3.14%
CVNA60.200-2.55%
PAG215.5400.97%
LAD334.020-5.93%
AN205.100-0.87%
GPI326.680-1.25%
ABG222.140-1.22%
SAH99.110-1.77%


Retail Automotive

newscast

Bill Ford: $11 billion investment will make profit per vehicle “remarkable” | How to avoid the steps to the sale that customers dislike | Going from a product-led approach to a customer-led approach

- January 17, 2018
  On today's CBT Newscast for Wednesday, January 17th, 2018: Steve Stauning: How to avoid the steps to the sale that customers dislike As a dealership, you have salespeople who know a lot...
Daily Newscast
newscast

Do amenities help retention or do they not matter? | Why leasing EVs makes sense | How this New Jersey dealer rewarded his employees

- January 16, 2018
  On today's CBT Newscast for Tuesday, January 16th, 2018: Do amenities help retention or they don’t matter? Some dealers said they have the type of store that has amenities and attractions to...
Daily Newscast
customer service

A Dealer’s Key to Success: Realizing Everyone is a Salesperson

- January 15, 2018
The consumer buying experience has seen rapid changes in the past two decades. In years past, customers could only purchase items in a physical store. However, with the advent of...
Sales & Marketing Publishing Partners
newscast

How to drive profitable growth in the service bay | U.S. getting out of NAFTA will raise price on vehicles | Do cameras belong in dealership F&I offices?

- January 15, 2018
  On today's CBT Newscast for Monday, January 15th, 2018: How to drive profitable growth in the service bay Right now, there are more than 250 million gasoline engines on the road. Over...
Daily Newscast
newscast

6 Steps to Reaching Your Goals in 2018 | The future of explaining new technology to customers | How buyers with low credit scores impacts new-car sales

- January 12, 2018
  On today's CBT Newscast for Friday, January 12th, 2018: 6 Steps to Reaching Your Goals in 2018 Following through with dealer processes is obviously important to the customer buying experience. Following through...
Daily Newscast
newscast

Audi President: The keys to what’s driving the business | A reminder that it’s the little things that matter | What is the best solution long term for your inventory?

- January 10, 2018
  On today's CBT Newscast for Wednesday, January 10th, 2018: Audi President: The keys to what’s driving the business When an automaker finds success, usually that means their dealerships are doing something right...
Daily Newscast

The Power of One – John O’Leary

- January 10, 2018
When John O'Leary was 9 years old, he suffered burns over 100% of his body and was expected to die. He is now a national bestselling author and inspirational speaker,...
Sales & Marketing
newscast

How to successfully cater to younger employees | Will automakers push incentives on faster-selling, higher-margin vehicles? | What customers want in a dream car

- January 9, 2018
  On today's CBT Newscast for Tuesday, January 9th, 2018: How to successfully cater to younger employees As a generation, they have been called everything negative you can think of: lazy, entitled, selfish,...
Daily Newscast
cross-cultural selling

Cross-Cultural Selling in Retail Automotive

- January 8, 2018
Today’s multi-cultural society is a discussion many Americans are having and regardless of which side we are on in this conversation, most of us are dealing with some degree of...
Sales & Marketing Articles
Rory Vaden

Rory Vaden: 2 ways to respond to slow sales

- January 8, 2018
  We're eight days into the new year, and right now there are two different types of scenarios taking place on your sales floor. In an interview with CBT's Jim Fitzpatrick, New York...
Sales & Marketing Featured

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CBT News
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