TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%
TSLA433.5907.58%
GM79.7901%
F15.3250.395%
RIVN14.3900.17%
CYD59.0401.69%
HMC26.420-0.05%
TM190.0901.01%
CVNA70.1501.87%
PAG166.5901.86%
LAD283.0506.47%
AN191.7601.78%
GPI329.6303.45%
ABG190.0202.3%
SAH78.6900.53%


Retail Automotive

newscast

Why this is the year of one particular vehicle | Find out how he sold 1,582 vehicles in one year | Dealers are still crucial part of vehicle purchase

- January 18, 2018
  On today's CBT Newscast for Thursday, January 18th, 2018: Why this is the year of one particular vehicle "Help me, help you." A phrase someone uses when asking for someone's help in...
newscast

Bill Ford: $11 billion investment will make profit per vehicle “remarkable” | How to avoid the steps to the sale that customers dislike | Going from a product-led approach to a customer-led approach

- January 17, 2018
  On today's CBT Newscast for Wednesday, January 17th, 2018: Steve Stauning: How to avoid the steps to the sale that customers dislike As a dealership, you have salespeople who know a lot...
newscast

Do amenities help retention or do they not matter? | Why leasing EVs makes sense | How this New Jersey dealer rewarded his employees

- January 16, 2018
  On today's CBT Newscast for Tuesday, January 16th, 2018: Do amenities help retention or they don’t matter? Some dealers said they have the type of store that has amenities and attractions to...
customer service

A Dealer’s Key to Success: Realizing Everyone is a Salesperson

- January 15, 2018
The consumer buying experience has seen rapid changes in the past two decades. In years past, customers could only purchase items in a physical store. However, with the advent of...
newscast

How to drive profitable growth in the service bay | U.S. getting out of NAFTA will raise price on vehicles | Do cameras belong in dealership F&I offices?

- January 15, 2018
  On today's CBT Newscast for Monday, January 15th, 2018: How to drive profitable growth in the service bay Right now, there are more than 250 million gasoline engines on the road. Over...
newscast

6 Steps to Reaching Your Goals in 2018 | The future of explaining new technology to customers | How buyers with low credit scores impacts new-car sales

- January 12, 2018
  On today's CBT Newscast for Friday, January 12th, 2018: 6 Steps to Reaching Your Goals in 2018 Following through with dealer processes is obviously important to the customer buying experience. Following through...
newscast

Audi President: The keys to what’s driving the business | A reminder that it’s the little things that matter | What is the best solution long term for your inventory?

- January 10, 2018
  On today's CBT Newscast for Wednesday, January 10th, 2018: Audi President: The keys to what’s driving the business When an automaker finds success, usually that means their dealerships are doing something right...

The Power of One – John O’Leary

- January 10, 2018
When John O'Leary was 9 years old, he suffered burns over 100% of his body and was expected to die. He is now a national bestselling author and inspirational speaker,...
newscast

How to successfully cater to younger employees | Will automakers push incentives on faster-selling, higher-margin vehicles? | What customers want in a dream car

- January 9, 2018
  On today's CBT Newscast for Tuesday, January 9th, 2018: How to successfully cater to younger employees As a generation, they have been called everything negative you can think of: lazy, entitled, selfish,...
cross-cultural selling

Cross-Cultural Selling in Retail Automotive

- January 8, 2018
Today’s multi-cultural society is a discussion many Americans are having and regardless of which side we are on in this conversation, most of us are dealing with some degree of...