TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%


Retail Automotive

sales

7 Top Sales Secrets

- December 30, 2019
I recently delivered a virtual seminar on Seven Top Sales Secrets and we had more than 3,200 professional salespeople register. The following week we did another virtual workshop on Secrets...
customer

Don’t Ask, Tell Them What Services They Need

- December 30, 2019
As a service advisor our job is to fulfill our customer’s main reason for visiting the dealership, right? You may feel customers who come into your shop are just trying...
Sam Slaughter

CBT Automotive Newscast for December 30, 2019

- December 30, 2019
Today on CBTNews.com - Monday, December 30th, 2019: Best of 2019: How Sellers Auto Group Increased Sales With the Help of a Facilitator - Sam Slaughter, Owner Every dealer is always looking...
drive

Talking During the Demonstration Drive

- December 27, 2019
Put the Customer in the Driver’s Seat and Listen Performance strategist Tony Robbins says, “For changes to be of any true value, they've got to be lasting and consistent.” This certainly...
Cheryl Miller

CBT Automotive Newscast for December 27, 2019

- December 27, 2019
Today on CBTNews.com - Friday, December 27th, 2019: Best of 2019: AutoNation CEO Cheryl Miller Discusses Market Disruptors, Industry Turnover, and Tariffs (Part 2) In part two of this CBT News exclusive,...
Cheryl Miller

CBT Automotive Newscast for December 26, 2019

- December 26, 2019
Today on CBTNews.com - Thursday, December 26th, 2019: Best of 2019: Cheryl Miller Takes the Driver's Seat as AutoNation's First Female CEO (Part 1) On today's very special edition of CBT News,...
greeting

Effective Greeting Requires Planning and Professionalism

- December 25, 2019
In all of our interaction with OEM’s and individual dealers the greeting is a key component of the sales process that is talked about constantly. At most basic level how...
price

Earn Car Buyer Trust: Brand Your Price

- December 25, 2019
Throughout the last few years, dealerships have been extremely proactive about improving the consumer experience. Because so many consumers now do the majority of their car shopping online, dealerships understand...
Peter Welch

CBT Automotive Newscast for December 25, 2019

- December 25, 2019
Merry Christmas! Today on CBTNews.com - Wednesday, December 25th, 2019: Best of 2019: NADA President Peter Welch Discusses Autonomous Vehicles, Ride-Sharing, Tariffs & More On today's show, we're so pleased to welcome back...
Karl Brauer

CBT Automotive Newscast for December 24, 2019

- December 24, 2019
Today on CBTNews.com - Tuesday, December 24th, 2019: Karl Brauer Discusses The Auto Industry's Defining factors from the Past Decade and Emerging Trends for 2020 The automotive retail industry has come a...


Add us as a preferred source on Google

CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.