TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


questions

questions

Reframing life’s questions: We can have it all if we change “OR” to “AND”

- August 13, 2021
When deciding what we want out of life, and where to put our energy and focus to achieving our goals, my mentors and I have found that we need to...
question

Asking better questions equals better leadership

- March 11, 2021
Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying.  The more engaged you are in the conversation and the better...
listening

Why better listening in F&I is important to increasing PVR, CSI

- November 10, 2020
Most sales gurus will tell you that the pitch matters, the right questions matter, and that the ‘consultative sale’ is critical to high performance in F&I. But there is something...
questions

The 3 Questions Every Customer Wants Answered Before Saying “Yes”

- July 9, 2020
When we’re selling a product, service, or idea, we must make the case in the consumer’s mind on why they need it. It doesn’t matter what it is — a vehicle,...
questions

Are Buyers Liars? Ask Questions That Get Honest Answers

- January 21, 2020
As long as I have been in the car business, I’ve heard salespeople and managers jokingly use the cliché “Buyers are liars.”  When I ask them when they believe buyers...
questions

Questions to Ask a New Agency Partner

- January 3, 2020
Dealers receive dozens of calls a week from companies attempting to sell marketing services or technology to power their online strategy. Dealership managers should never stop taking calls, but they...
questions

Ask Better Questions!

- December 31, 2019
Have you ever had opportunity to spend time with other Dealers, Leaders, Managers and Like Kind Business Owners that you would love to learn from and felt tongue-tied? These opportunities can...
financial

The 3 Financial Tools Every Dealership Needs

- September 23, 2019
Operating a dealership is fraught with challenges and obstacles that are completely out of your control.  Because of that, it’s important to control those areas that we can control –...
GAP insurance

How to Sell GAP Insurance with Less Pressure and More Trust

- September 10, 2019
There may not be a much more maligned F&I product to sell than GAP insurance. It’s the one product that buyers seem to understand the least about yet if they...
best price

How to Handle the “Best Price” Inquiry From Customers

- February 12, 2019
 In today's Tip of the Day, Mark Tewart gives you tips on how to handle the best price inquiry from customers. VIDEO TRANSCRIPTION: Today I want to talk to you about how...


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