What is your “why”, but more importantly than that “what’s in it for you, not your customer?” Cory suggests reversing the action to maximize your opportunities on today's Tip of the...
It’s an exciting time to be on the road. Not since the days when humans transitioned from equine transit to machine has there been so much rapid development in the...
As a dealer, leader, or manager, you are probably aware that your business could improve. Sometimes dealers, leader managers and business owners want to improve their business, but are not...
On this week's episode of the Tom Stuker Show, Tom invites Mark Gilbert, CEO of The Automotive Training Network, to discuss digital opportunities and some of the ways you might...
You count yourself as a progressive dealer, a champion of trends, with an eye on streamlining your process and creating a customer-first experience. You know things have changed, and you’re...
On today's CBT Newscast for Wednesday, August 2nd, 2017:
Why Dealership Culture Matters
Joe sits down with JC Baker, founder and CEO of JC Baker & Associates, to discuss starting his own...
When Winston Pittman decided to open a Chrysler dealership in Louisville, KY in 1988, he walked into several stores in the black neighborhood where his dealership was to be located...